Dairy Freez — Restaurant in Kingsville

Off the Top: let it be noted that there are 2 separate lines tho absolutely NO signage is posted to notify you of this... The 1st line is for ice cream only and the 2nd line at the second counter is for food orders and ice cream!! Who knew! Upon taking order you are left to aimlessly find seating with no number or order receipt to be given so waitresses walk around aimlessly while your food's getting cold trying to locate the customer that meets the order.. so after waiting 15mins in what was thought to be the line wait staff asked if anyone was ordering food to move to the 2nd line... When order was taken was told a 25min wait time... As we reached nearly an hour and no sign of the waitress for awhile went to counter to inquire and was told it was almost ready... After another 20mins we had to flag done our potential food order( order consisted of chili cheese fries and fries with cheese and gravy a ice cream dipped in chocolate and a fudge sundae) when finally received fries were called soggy and both ice creams were completely melting yet it wasn't even warm enough to be in the shade with out having the chills... For being in business 70 years I would expect that they would have some kind of functioning rhythm to their business very disappointing after years of attending this...

Very disappointed with today’s visit. I was in line and one of the girls came up to me to take my order and said I can go in my car it would be faster. So I go to the car and order 2 cones and an order of onion rings The girls said it would be out shortly. Never did she say it would be a long wait because we were ordering food. Well we sat in the car for an hour and a half. Waiting and waiting. I began getting frustrated so I called and asked what was taking so long... another girl came to the car to asked what we ordered. We told her again. She left and came back and said she couldn’t find our order. And we would have to wait for at least another half an hour. I have never been so frustrated in my life how does it take that long to drop onion rings in a fryer. It takes 3-5mins to cook onion rings and it takes maybe a min to get the ice cream in a cone. We told her we didn’t want to wait for the onion rings and to just bring the ice cream. It still took 20 mins more for us to get our ice cream. I will not be going here again due to the issue. There was no apology or anything. Very...

The ice cream (soft serve) is so delicious. I wish I didn't live so far away, I would come everyday for their ice cream. I had a Boston Cooler for the very first time. This was also my first visit here. The service was okay. I had a chicken Parmesan sandwich with fries. The breaded chicken cutlet was so good, the bun was barely toasted though 😕. They put this awful gross tasting artificial "pizza" sauce on it. Like the kind of fake pizza sauce you used to get in those kits at the grocery store, where you squeeze on pizza sauce from a plastic packet. It would almost have been better to use ketchup. They don't put any veggies on the sandwich at all. I threw away the rest (but ate the cutlet which was good). The fries were just plain. Plain plain plain. They taste exactly like when you buy frozen crinkle cut fries in the grocery store and bake them in the oven. Yuck. I ate a few, and threw the rest out. I might come back, if I'm in the area and feel like a Boston Cooler or ice cream, but ewwww not for...