Very Disappointing. We're frequent local customers and the food and service here used to be great. Amazing actually. We loved bringing guests here. It used to always be packed in here on weekends and you always needed a reservation. Were were shocked to be here for dinner on a Sunday long weekend to find the place empty. There were only two other tables seated the entire time were were there, 3 people finishing dessert and a couple that came in right after us. I guess our neighbours had already discovered things had changed here. We were a group of seven, and surprisingly each one of us found the quality of their meal disappointing. Now that I see your reply, I will take a moment to briefly address your comments. I am indeed that customer with 4 allergies. One of the the main reasons we have kept coming back to Tanners in the past is because of how wonderfully accommodating you have always been when I am there, even on a busy weekend. This time, instead of asking you to do anything special, I simply ordered a steak with salt. Medium rare. When it arrived well-done, I reluctantly (I was hungry) sent it back. When someone actually came to the table, cut in half steak in hand, to angrily argue with us that a steak without the slightest trace of pink showing was medium rare, we immediately realized there was no point in arguing, and asked you to please take it off the bill. Which you said you would - but did not, initially. We had to send the bill back too. I usually eat plain steaks in restaurants to avoid allergy issues, and this was quite a unique experience. Ironically, my wife is well-known for being excessively nice to people even when they don't deserve it. You're quite literally the first person to ever call her rude. As you said to us: "the customer is not always right." That's a shame, because there aren't many dining out options around here. We will miss the...
Read moreWe returned to Tanner’s Inn after a first visit in 2003 (it was called Roundstone Inn at the time; the re-branding is probably pretty recent, some of the road signs point to the old name).||It’s a family business, with accommodation units added on the property around the owners' house. The most obvious difference for us was the new restaurant (maybe 40-seat) added to the main house (in 2003 we had the breakfast in the family living-room). The landline payphone wasn’t there anymore, perfect cell signal in the area nowadays (and almost absent in 2003, at least with our providers at the time).||We booked too late to get one of the suites so we took one of the lodge rooms; the room is reasonably large and well furnished, there is no phone or clothes closet. Satellite TV works well (the basic package: all the CBC/CTV time-shifting you can handle); you have a fridge – kitchen sink – microwave (we only used a couple of glasses for our weekend trip but it’s different if staying for a week). The bathroom is quite small but you can find your way in it.||The restaurant is very good (and with a good cocktail menu – my spouse and I like cocktail menus, we don’t drink out very often and it’s better to have suggestions than have to rely on recollections).||Overall it’s a good choice for “outdoors lovers” (I count here driving in the area looking for local attractions or just admiring the fall colours; there are good opportunities for fishing – snowmobiling etc. but that’s not for us), with all the comfort of a hotel room and without the extra price associated with direct access to a lake/boating (the room rate included...
Read moreWe returned to Tanner’s Inn after a first visit in 2003 (it was called Roundstone Inn at the time; the re-branding is probably pretty recent, some of the road signs point to the old name).||It’s a family business, with accommodation units added on the property around the owners' house. The most obvious difference for us was the new restaurant (maybe 40-seat) added to the main house (in 2003 we had the breakfast in the family living-room). The landline payphone wasn’t there anymore, perfect cell signal in the area nowadays (and almost absent in 2003, at least with our providers at the time).||We booked too late to get one of the suites so we took one of the lodge rooms; the room is reasonably large and well furnished, there is no phone or clothes closet. Satellite TV works well (the basic package: all the CBC/CTV time-shifting you can handle); you have a fridge – kitchen sink – microwave (we only used a couple of glasses for our weekend trip but it’s different if staying for a week). The bathroom is quite small but you can find your way in it.||The restaurant is very good (and with a good cocktail menu – my spouse and I like cocktail menus, we don’t drink out very often and it’s better to have suggestions than have to rely on recollections).||Overall it’s a good choice for “outdoors lovers” (I count here driving in the area looking for local attractions or just admiring the fall colours; there are good opportunities for fishing – snowmobiling etc. but that’s not for us), with all the comfort of a hotel room and without the extra price associated with direct access to a lake/boating (the room rate included...
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