The Right Spot Restaurant Baked Goods — Restaurant in Mapleton

Disappointed! We have been going to this restaurant for a few years now,but our recent experience left us with a bad taste in our mouths, literally! We came in this week and ordered the right burger pizza. All it is, is 4 ingredients,ground beef,bacon and 2 different cheeses. Well,we received the pizza and at that point it was mid afternoon, and we were very hungry. As we were eating the pizza we noticed the lack of ground beef but some other type of meat which we couldn't identify.The waitress came around only by the time we had almost finished our meal and if we enjoyed our pizza.We told her there was no ground beef on the pizza.She seems surprised and shocked by that. We asked her to check with the kitchen staff about this.she returned and was told the ground beef was not available as the distributor did not deliver it so they replaced with another type of "beef". Well it happened to be PORK and not beef although this was never admitted,to our surprise...pork is not a substitute for ground beef. This is totally unacceptable to serve substitutions on what's on the menu without advising the customer.The restaurant kitchen staff should have advised us that there was no beef available and we would have chosen another type of pizza.The waitress said there was nothing else to do but to pay the pizza as we had almost eaten most of the pizza. I find the restaurant should have handled this experience way better than that. This is not the 'right way' to handle it in our opinion. If the ingredient was not available,then,we should have been advised,as simple as that. Also, would have appreciated some sort of compensation at the very minimum as an apology for their error and non transparency.

Very disappointed in the restaurant and will not be back as we have lost our trust in this establishment and their customer service...

Don't even try to eat here if you have an allergy!! I have a life threatening allergy but im always kind, respectful and understanding when informing the server about my allergy.

The waitress was just plain disrespectful and rude to me. She said "I hate serving people with allergies" then proceeded to huff and puff, roll her eyes, and didn't bother to tell me they couldn't cook my hash browns in oil instead of butter. She just gave me the eggs and bacon without the hash browns. Honestly I didn't even eat my food because I was terrified i was gonna have an allergic reaction.

Im from New Brunswick and i just wanted to treat my family to one last meal before i start driving back home.

As well my partner informed me, before I entered the restaurant that the waitress rolled her eyes and gave attitude to my grandmother when she kindly informed the waitress that her church service starts at 10am and she would like to order right away so she isnt late for church.

I had no issues the last time i was there 6 years ago and honestly I'm extremely disappointed with this restaurant, I expected better from them.

This review isnt to bash them but I believe others with allergies need to be aware this restaurant isn't a safe place to...

Came here today when searching for something local, this way my friends and I would enjoy our get together with some nice food and snacking.

The service was very nice, and the people were friendly and helpful! The food was a mixed bag, though.

Honey garlic wings were quite good, as were the sweet potato fries with cajun sauce. We very much enjoyed those and wished for more wings. Those were the highlights. The pizza however, was below standard. It wasn’t very good, pretty bland, and so was the spaghetti. The meatballs were in par with what you’d find in the frozen food section, not much love there.

My main issue though is the price for everything. It’s a very pricey place, which is surprisingly for something local. For example, the sweet fries alone with tax reached the $10 mark which are double the price you would find anywhere else.

In honesty with the prices as they are, you might find more fortune driving to a chain in Guelph or Fergus, as the cost of gas would make your price tag the same as...