We went to the Bears Den bowling alley today to celebrate my nephew's birthday. Our experience was a horrific one. She ordered four pizzas and four pitchers of pop after learning that we had to place a food order, but she also wanted to pick up some little Caesars for the kids! In order for her to have all of the pizza at once, she ordered that the food be finished at 1:30. Bears den pizza was not ready and the kids were starving, so they started eating all the little caresses pizza! The workers were mad that she was feeding the kids pizza from another place! It was not like she never ordered pizza from them! Honestly, Bears den is a bowling alley, they shouldnāt be allowed to bring in anything they want when hosting a birthday party they are renting the space! After we finally received the pizza from Bear's Den, it was soggy and not very delicious. As we were simply trying to have fun, Doris Young entered the room out of no where and began screaming at everyone in there, shaking with intense rage, scaring the kids telling everyone to "if your not wearing bowling shoes, go take your shoes off at the door!!!." Also not the whole area is bowling floor, by the end of the party our socks were black! Iām just confused when does someone have the right to treat paying customers like that? I am aware that my sister paid a substantial amount of money to host her son's birthday celebration there, therefore the disrespect they experienced was unnecessary and extremely unprofessional! Hopefully the next people that decide to throw a birthday party there has a...
Ā Ā Ā Read moreVery pathetically run business (if you would even call it that). called to book two lanes for bowling.. manager informed us itās all booked up⦠we get here no lanes in use our entire time of being here. 12 people using one pathetic destroyed lane. Ordered the greatly raves about pizza from the bears den side.. and stale, hard and very minimal toppings for the price. Our juice and pop were filled with stale mildewed tasting iceā our cup have 4 bugs in them (I have a video and photo of the facility and bugs in cups). The hostess was extremely pathetic and lacked in all aspects and responsibilityās of her job. We arrived and the restaurant and bowling alley had no one in it. We had asked for a pitcher of water and her reply was āIāll give it to you when I have the timeā in an extreme attitude. (We also have this on video). Very poorly ran. I do not recommend this place for anyone in town or coming into town (as we are), the establishment has some pretty neat features with decor on the restaurant side, but over all very filthy. I wish I could give it a negative 5 stars. The only upside about our visit is it is...
Ā Ā Ā Read moreTerrible experience. The girl(Brenda) ignored me upon arrival. She didn't ask if we wanted drinks until we were ready to order food. She did not ask once how the food was or if we needed anything else. I asked for a poutine/dry ribs and all I could taste was burnt oil from the deep fryer (I'm a chef) and the Ceasar salad had no dressing on it š it was just leaves, croutons stimulated bacon bits, Parm and a lemon wedge. The meat in the burger I ordered was over salted and with the salt from the cheese, bacon and all the sauces it was almost unbearable. We were sitting afterwards having a conversation and she walked up and put the receipt on the table before we were even done dining. 1/10 stars for professionalism. The people at this establishment should take some sort of training before they're hired because I've never had a dining experience like this in my life and I've eaten at a lot of bad places...
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