Tim Hortons — Restaurant in Milford

I go to this Tim Hortons everyday that I work. I just went though the drive thru and got one drink. I got to the window and I saw the girl put my drink on the counter, she looked at me and then walked away. Another girl was filling the sanitizer bins and another girl was on the bar making food. Sanitizer bins should not be being filled while u have customers that’s what gets done when there is time in between. I waited at the window for 10 minutes while everyone that was in the store was starring at me. Know what to do when there is customers in the drive thru and get what u need to get done when there is no customers. Not to mention the poor girl that was making food had to stop to take my money and hand me my drink because the other people that were doing nothing wouldn’t serve me. The cup was covered in sticky coffee, if u make a mess on the cup use a napkin to clean it off. I’ve worked at Tim Hortons for many years and only just got a new job so I’m aware of how things are ran at tims Hortons. This stuff is the bare minimum, I get that it’s not the most amazing job but if u can’t do the bare minimum...

Waiting 10 minutes in the drive through isnt worth going to this location. And this isnt an isolated event. Check other reviews. 10,20,30 minute wait times. Its abysmal.

The waiting probably would not be so much of an issue as a one off, but has been something that has occurred at this location every time Ive visited. The time of day doesnt make a difference either. Only once have I visited when there was no one lined up and I still waited a good 3 minutes at the order board before I was able to give my order.

Other Tims are much busier and are able to efficiently move customers through without issue. For whatever reason, THIS location has enormous difficulty in getting customer orders processed. Watching people receive their orders, most are coffee and doughnuts or small items, very few actually order more than that or large orders. So its obviously an efficiency issue.

I usually opt for the Brookfield location or the...

I'm a local so I go here regularly (at least once a day sometimes more). Months ago it was pretty rough, messing up 2/5 orders then it got better. Last couple weeks though, normally in the morning, it's gone back to ALOT of messed up orders. Coffees being wrong, farmers wraps without hashbrown or whatever else was asked on it. Today I ordered a large double triple in drive through, they repeated it back to me, I seen it on the screen and now I'm sitting in another tims parking lot because as I drove down the highway and took a sip and looked at the lid, it's a double single.. most often I let it go but it's becoming so often now it's getting a bit ridiculous. Literally 4 times my orders been messed up in the last week/week and a half. Hopefully something changes or I'm gonna have to stop going. I can't be stopping at 2 spots every morning on my...