The most beautiful venue, everything we were looking for. Minimal decorations needed as it has so much character and natural lighting on its own. The food was wonderful, guests were raving day later about how wonderful it was. The only complaint I heard was that there was a darker looking dressing located near the mashed potatoes and people thought it was gravy and poured it all over their food 🙈🙈🙈
Communication leading up to the big day was great, especially considering we started talks in July of 2020 and the big day wasn't until May 2022.
I will say, things were a bit lacking on the day of. We weren't sure about the weather, and Yvonne and I had discussed making a decision on the day of as far as indoor or outdoor ceremony. I didn't receive a single phone call asking what I thought or what the decision was. When my friends arrived at the venue, the door was locked and they had to find someone to help them get in to decorate. By the time my friends were getting ready to leave, no one had set up chairs or anything for the ceremony so they did it. They aren't professionals by any means and honestly had no idea what they were doing but did their best.
No one from the venue checked to make sure the chairs were placed correctly. When I showed up early to the venue for photos, I couldn't even fit down the isle with my dress on. My photographers and videographers had to fix the chairs because again, there was not a single person around (also, not their job)
I think one of my biggest issues was a miscommunication about wine. I didn't want to purchase wine for the tables, but my friends said I had to. So I requested 8 bottles. 3 for each long table and 2 for the head table. When I received my invoice, it was for 16 bottles of wine. I said absolutely not, but I guess give me 10 instead, 3 for each long table and 4 for the head table. When we arrived at the venue for the reception, all 10 bottles were put out on the guest tables and there was NOTHING for the bridal party or even myself (does that make sense) one of my bridesmaids went to the bar and requested wine, they brought a bottle over poured a few glasses and left with it. When I received the bar bill at the end of the night, I was charged for an entire bottle of wine. I questioned why? This was not my issues, we didn't even get to keep the bottle, I specifically said where I would like the bottles to be and that was not followed. The bartender ended up refunding the bottle but with the backhanded comment of "we would hate for someone to be unhappy over $30"
We purchased late night snack for 40 people, but there was less than 30 people by the time it was served. I think it's really important to feel the room, see what is going on. We had planned to have it for 10pm, but people were leaving. I feel like it would have been nice for someone from the venue to notice this and push the late night snack up as we had paid over $400 for 5-6 pizzas. Also, in advance it would be nice to discuss pizza toppings as I don't eat beef or pork and had to go into the kitchen to ask for a cheese pizza?
The golf cart driver said he had never driven the cart before and was splashing through all of the puddles, mud all over my dress and spent atleast 20 min in the bathroom trying to clean it off.
A few other comments from guests - drinks were being removed from the tables while guests were dancing and they had to purchase new drinks even though they weren't done. A pregnant bridesmaid of mine asked for her plate to not be removed from the table while she went to the washroom, they removed it anyways while she was gone.
In the grand scheme of things, all of this didn't really affect my day. I had a wonderful time regardless of the things happening around me. Sitting back, thinking about all of the money we paid it bothers me a bit. I also think we were supposed to receive a voucher for a complimentary 18hole? Didn't hear...
Read moreIf youre planning an event id probably go else where. If youre looking for somewhere to eat it was delicious. The staff were all friendly and wonderful. The event coordination was ridiculous. She made a mess then yelled at me for it? First she told me i had to have dinner at 6 because other event was having dinner at 630. Perfect, no problem... 3 days before the wedding However, she tells me i need to have dinner at 630 and says she "never said 6"... I forwarded email chain but still no apology for calling me a liar or the inconvenience caused. Seems like only half hr no big deal but for a wedding ... Yes... My invites and start time and all of that were already issued and 20 kids were showing up at 5 they cant eat at 630 without it causing an inconvenience, so at least empathy in the delivery as opposed to "youre lying. Dinners at 630". Ok moving on passed that despite no apology... Next day, (2 days before wedding)... She mentions the entire outdoor area where i was shown id do my photos was rented by the other event and recommended i do photos offsite. 2 days prior. That sucks and probably should've been delivered in a kinder tone (and much sooner than 2 days prior) and offered a better solution than offsite... I mention im not interested in offsite we picked the venue FOR THE PHOTOS and asked where else on site we can try. I didnt shout this, bark it, anything. My voice was probably weaker than a normal day since by then i was on verge of tears. She then starts screaming out of nowhere saying its not why i picked the venue (as if she knew?), starts telling me the grass isnt even green (It hadn't snowed once yet that fall.... It was very green), starts laughing in my face saying theres no way I didnt realize both venues can see the gazebo... It was actually so bizarre. I had to ask her 4 times to stop shouting at me for something I didn't even do. I was trying to be accommodating and help her fix the chaos she had created...which we eventually did resolve. After 20 mins of me asking her to stop shouting at me she eventually did and we did figure out a solution which shouldve been easy from beginning. However if it had rained any day that week her best solution was the parking lot or photos at 10 so be warned. She informed me she was having a bad day.... Thats unfortunate, sorry to hear, but it was 2 days before my wedding. Im paying. Youre being paid. You dont get to shout at me for a mess you made because youre having a bad day. 🤷♀️ there was more to it than this but i was able to address those with other staff who were far nicer to deal with. If mistakes happen, thats all fine, her delivery of HER mess ups were never apologies, they were always drill sergeant, rude, nose to the air, calling me a liar it was just the most bizarre experience ever. Overall, my guests had no idea about the fiasco with her, and all raved about the food and waitstaff. Our bartender was...
Read moreMy wife and I chose to have our wedding at Links of Kent and could not be more impressed with the entire experience. The grounds were stunning in August, the stone patio was beautiful for our ceremony. We did our reception in a tent while renting out the Riverdeck room, which allowed us to have most of guestlist attend based on COVID restrictions. All our guests loved how the spaces flowed together, and there was something for everyone. The food was top-notch, and we had a number of guests specifically mention how impressed they were with their meal. Above and beyond everything else- the staff at Links was what made our day amazing, and stress-free. Yvonne is so understanding, and works so diligently to try to make your day the best she possibly can. It felt like she was taking care of problems before we could even think of them. She was highly organized, and professional and we credit her largely for what was our perfect day. Getting married in Aug-21, Yvonne worked with us to make sure we have the day we wanted, while understanding all of the provincial COVID guidelines etc. It made a big difference. The rest of the staff (wait staff, bartenders, etc) were all friendly. Throughout the whole process it felt like Yvonne and her team really cared about the day for us, and I think that's what made the biggest...
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