Tim Hortons — Restaurant in Ontario

After being overseas for a month I went to this tim hortons location. We used drive through and asked for a small ice coffee with almond milk and a slow cook chicken wrap, I was asked crispy chicken? I answer,No crispy but the slow cooked chicken wrap, Again was asked crispy chicken and said no crispy but the slow cook chicken wrapped. The girl who gave me my order was looking at me in a very strange way the whole time making me feel uncomfortable. I received my wrap (actually it was for my autistic daughter), and I said it look very small. It was small and thin, the girl continue staring at me. I did bite the wrap and it was anything but the tortilla, I though maybe because it was where they folded it; my daughter took it from my hand and started eating it, she was very hungry. I was driving and my daughter said, no chicken. I though she was complaining because I bite the wrap. She was saying over and over, no chicken. Now, I have my doubts and wondering about,the girl giving me that look, staring at me the whole time and the wrap being so small and thin. I still feeling bad for my daughter 😞, she is a big fan of Tim hortons, buys it's products, cups, towels, etc., she wears the tshirts, gets custom made purses, wears mostly red. Now she repeats daily, " that wrap was not good". if they didn't have the slow cook chicken, the girl who took my order never told me like they do in other locations. First time going to this location and had this...

Usually they're good here, but today I went and ordered two bacon farmers' wraps and an iced cap. The order came to $7 so I asked the guy "$7? It's TWO bacon farmers' wraps, right?" and then he said "just drive around".

So we get to the window, and they hand us two iced caps. So I said "no, that was two bacon farmers wraps" and so she said "alright, just drive around front and we'll bring it out to you". So when the girl brings out the wraps, we drove away to park and eat. And one of the wraps ended up being a SAUSAGE farmers wrap. FML

By this point, I was tired of dealing with them so I just threw the sausage farmers wrap out since it was hardly even edible anyways (sausage didn't seem very well cooked). Unbelievable. Probably not going...

I had a big food order, the workers forgot to my 6 hash bowns for my meal. I called immediately and informed them of the missing food. The worker invited me to come back and get the items. I did not have the time to come back and the worker offered to credit me, so I agreed. I showed up today June 5th 2025, the next day. The manager on duty said the credit was not there. I asked for them to check again but they refused and told me to leave. They lack the basic accountiblity that is included in there basic training. I would never go to this location and if you do please be aware to check your food before...