The Toad Stool Pub and Restaurant — Restaurant in Oshawa

UPDATED Absolutely disgusted with ownership who refuses (look at all one star replies) to accept responsibility or ownership for any negative experiences. Updated to attach my proof of purchase for you to see that we were there, and there were 3 people in our group, my daughter, myself, and my friend. So yes, you may receive more than one review in regards to a dining experience when more than one person experiences it. In regards to my daughter, I was fine following the rules, had our food and drinks been great she would have walked home and got her ID as we live close. Rules however should apply to everyone, and has she known the other child who was 19 I’m sure the Mom and Dad wouldn’t have been asking if he brought ID…he had not been there as per their conversations. But again, great job taking ownership for any wrong doing on your staff or establishment. It is no wonder we had the experience we did. ——————————————— Was super excited to try this place as I had heard great things and it’s close to home. I can truly say that it was our one and only visit. We went last Friday evening and were going to be having apps, dinner, and drinks. The lady that sat us was very abrupt. There was no drink menu, no Crown Royal available (only Wisers), and only Jackson Triggs or Folonari for wine (Jackson Triggs maybe worked when I was a teenager and Folonari I use for cooking)…I ended up with a Caesar. It was ok. My 21 year old daughter was with me and got ID’d, of course she forgot her ID at home, so I got it when they said they couldn’t serve her because she didn’t have it. A group of 5 came in after and sat beside us, their son was 19 (overheard them talking before they were served as Mom asked him if he brought his ID, to which he said he forgot and would try to order anyways). He did NOT get ID’d and did get served no questions asked. Also, a drink menu suddenly appeared for them, after we had been told there wasn’t one. I was not impressed, but hungry, so figured we would order an app. We did the spinach dip which is supposed to be a red pepper spinach dip…there were no red peppers. It was a spinach dip topped with bruschetta mix. It seriously was as if it was just opened and put into the microwave. We decided not to order another drink or dinner and to go elsewhere. We ended up at another pub nearby and had an amazing appetizer, meal, service, and multiple drinks. I was really hoping this place would live up to the hype I had heard a year ago, but sadly clearly...

No complaints about the food. Had the veggie wrap and it was packed with a virtual salad with a tasty vinaigrette and a side of fries. My problem was the service. I came in and took a seat and it was about 10 minutes before I was noticed presumably because I wasn't in the bar area, which seemed almost full, and I wanted to read anyways. Order for a beer taken and menu given, the drink was brought and I was told that someone would be along in a couple minutes to follow up. I settled in with my book and read. After about 10 minutes no one had come by and so I looked around to see if anyone noticed me. Nothing. About another 15 minutes went by and still nothing. Other patrons were leaving, so the place had so not many customers. Still nothing. So out of sheer frustration I picked up my long empty glass and went from my table to the bar and asked for another.. I even asked "Should I be sitting somewhere else?" because I wondered if I was invisible. No, where I was was fine. Not long after I got my order, which again, was absolutely fine. So I finished settled up and left but I was annoyed. Since when is it MY job to chase down serving staff? You come find me, especially if it's not that busy. Nearly a half hour sitting without a single interaction is too long. I wrote an earlier review with a harsher rating but I pulled it because I didn't take the food into account which afterwards I thought unfair. I can forgive almost anything at a restaurant -- mistake on the order, something a bit overdone or under done, a mistake on the bill, but not being forgotten about. And that's how I felt. They haven't lost a customer, yet, and I'll try there again in the not too distant future. And if my experience is better I'll delete this review..one more thing. After my previous, now deleted (by me) review, I was messaged I could call the owner, which I did about a half hour after I got the message. However, I was told that the person was gone and would not be back until a couple days later....

Whoever was cooking last night between 6:30pm-7pm feb 28th...you need to do better, and have someone check meals you prepare. Paid $22 (with no drink btw) for honestly the worst food ive ever seen and smelt given to me. Double cheese burger had rock hard bread, 2 little pieces of meat that were tough and near cold, a slice of dry cheese, and a plop of mashed potatoes that had the consistency of...i dont even know. I know you saw it wasnt good...and still put it out? And again $22? Wild. I was too tired, hungry and cold to go for my money back, i didnt even eat it and had to leave it outside cuz the smell was taking over my place....so i ordered St.Louis which was only $2 more since i got extra bacon and it was Juicy, hardy, and smelt amazing when i opened the container. I dont mind paying that for a premium burger and side if the experience is good, id honestly tell you to stay out the kitchen. UPDATE to the response below - it WAS NOT delivered, it was picked up by me and it was 3 minutes from time of pickup to seated at the house trying to eat, as i was staying on that street over night. Also, my ST Louis order WAS delivered, which took 40 minutes and had other stops and still showed up how i described, hot and juicy... so there's no excuse for what i received. I did call to let staff know it was garbage, however i did not want any more food...