We had ordered food for take out a number of times during the pandemic and always found it to be tasty but the last time we ordered the pizza was cold and the onions on the sandwiches were well under cooked which meant they were bitter and sharp - not sweet. End of the day pastries were…well end of day quality. All in all pretty disappointing.

I decided to give it another try but when I explained what had gone wrong with our order the last time, their reaction was to explain that we should have brought that up the day of the order. Well fair enough but we picked the order up 15 minutes before they closed. Once we knew the food was substandard it was too late to call. I was really disappointed with the quality of food last time but to be honest I was more disappointed with the customer service response to a customer that has spent hundreds of dollars in their restaurant without complaint over the course of the summer.

When they’re busy food quality is hit and miss. Sometimes when you’re running a restaurant food quality can get away from you however customer service is something you should always be able to control.

In response to this review the owner has chosen to paint me as an angry bully rather than trying to make the situation right. It was a fair review and I was not abusive when I spoke to the staff. Trying to negate a poor review doesn’t fix the issue.