We've stopped here many times before and liked it. Today, I brought my out of town guests. We were disappointed. We ordered our food and paid. Then we waited for what seemed like a long time. (Everyone else's orders went out before ours, but I figured ours just took longer because we ordered different food) when they finally called our number, we were told that we couldn't take it because we didn't pay for the burger. (Which wasn't our fault, i paid what they asked and tipped) I had to go back to the other window and wait for the next two people to order so I could pay and then receive my burger. By the time we sat down to eat, our food was cold. The peameal sandwich that we ordered with tomato and asked to have it cut in half, had a tiny piece of tomato that ended up on one half of the sandwich after they cut it. (Two people were sharing the sandwich) I decided that that wasn't good enough especially after what had happened and walked back to the window to ask for another little piece of tomato. I couldn't get anyone's attention. I even knocked on the window and no one would come. If this is the way you treat your customers, then I hope you don't expect us to come back. It's too bad, because we drive by every week all summer long and did like stopping there. It wasn't the mistakes that upset me, it was the lack of customer service and caring to fix it that really turned me off.