Bala Foods 百樂食品 & Bala Bento 百樂便當 — Restaurant in Richmond

We ordered a lot of meals for a special event at work. Mine was Yang Zhou Egg Fried Rice. Looked good on photo (Fried rice, broccoli, lettuce type salad, 1 egg and 6 shrimps). What I got is two third rice, one third corn (I cannot eat corn = sugar), 1 egg, 5 shrimps and some kind of greenish cauliflower. I would not have ordered that if I had known about the corn. Menu only shows a photo, name of dish and price. So, the lesson here is that side ingredients will be whatever is available at the time of preparation. Of note, taste for all items (I cannot tell about the corn part) was quite...

I buy from this place for last 2 years. Always chose the same dish A10. It used to come with a small cup of sweet chilli sauce for the chicken. Last time and today they did not provide the sauce. I called the girl to ask why she kept insisting that it doesn't come with sauce. I said but I been buying this for 2 years now did it change? I asked to speak with someone else, but she continued to argue with me. She could of offered me some sauce I don't mind paying for it. Not happy customer service was quite rude. No option to make me happy just argue no sauce. Fine you just lost a...

Amazing pre-cooked and pre-packaged frozen Asian food, perfect for a camping trip. The ordering and delivery process was straightforward. Reheating instructions were very easy to follow (i.e. place in hot water for 10 minutes). Any questions we had were answered promptly. 100% for customer satisfaction. Portion sizes were accurate and the menu had a lot of variety. We had Taiwanese beef noodle soup, tomato pasta sauce, three spiced chicken, golden kimchi (must try!), curry beef brisket, and more. Would definitely order again, highly...