Tim Hortons — Restaurant in Saint John

If I could give a zero I would. I went through drive thru with my daughter and placed an order for 2 chocolate chip muffins, I got to my destination and noticed they gave blueberry instead so I went back(no biggie). I asked if they were going to throw the muffins in the garbage could I just keep them and I was told no that they needed them and I watched her throw them in the garbage.The cashier argued with me stating(3 times) that she was the one who took my order and that's what I ordered, blueberry.(Up until this time I was friendly) I told her each time that's not what I order so I finally asked to speak to the manager who was very defensive and curt with me. She told me I could either have the chocolate chip muffins or my money back, at this point I was furious because of the way they talked to me so I said I'll just get my money back. Well because it was my daughter who paid for the order I didn't know how she paid so the manager said I'd have to take it in a gift card form which she gave. Because of the way I was treated I asked for the Corporate office # and she said they didn't have one. She was not friendly and neither one apologized for their mistake. I left and I googled corporate and put in...

I watched the sandwich lady tell a customer that her sandwich was already made, as the customer has allergies, and possibly religious beliefs. When the customer asked for her gloves to be changed, cause of not knowing what she had touched. The employee who was blonde haired old lady was touching her clothing then touching the food. And then sandwich women complained to another employee about what am I to do about I made her sandwich as it's put on the screen. Where they both laughed it off. This happen 10:30 am ish Saturday May 3rd. Allergies are real, this women who made the sandwich. Should be reminded that when a customer asks for you to change your gloves you do it and you remake the sandwich. Have a wonderful day, Probably not that blonde lady she probably looking for a job Tuesday. No one should be treated like that, in food protocols should be followed. And to the guy who was there fixing the orders while he was trying to stock the fridge, good for him being able to do his job and fix...

My daughter had placed an order for a chocolate dip and the server moved mid order. Someone manning the drive-thru recieved an order for the donut and took it away, leaving my child crying. I pacified my child and went to the back to help her calm down, rejoining the line again. The lady who manned the driveway was called again to issue a discount from the original server and she was like, what is the issue, they are ordering NOW..I mean there's playing dumb and then there's this performance, she knew I was there before and she might not have known what exactly happened but slowing down and listening and maybe yes giving 39cents *5 off would have made the kid feel special,or forget the 2$ saying anything nice would have...