Tim Hortons — Restaurant in Saint-Mathieu

I stopped by your branch around 11:30 AM and ordered one plain bagel for my child. After waiting 15 minutes, I asked the cashier what was going on. His response?

“It’s not my job to handle the bagel, and there were other orders ahead.” Also, he couldn’t even tell me how much longer I’d have to wait.

That was genuinely baffling. I wasn’t asking for anything complicated — just for someone to hand over a plain bagel.

The whole interaction was bizarre and came across as careless and...

Very, veeeery slow service in the morning, folks! Don't expect to be in and out between 6-7am (week-ends). If service was that slow in other Tim Hortons franchises I know, they would have a pedestrian line-up that rivals habs play-off ticket sales at the bell centre. It's a new location so maybe we need to give them some time to adjust. I'll revesit this review in a few months if...

This place definitely makes me felt like a non -francophones aren't welcome . I tried my best speaking French and the cashier was making fun of me, talking to her self under her breath ,I ask her to repeat what she said she said nothing them, I asked her if she can talk to me in English and she said we don't speak In English here., her service was very rude and totally...