Tim Hortons — Restaurant in Salaberry-de-Valleyfield

Not only is this the worst Tim Hortons ever, it's also the worst restaurant! First of all, the dine in was closed and there was still 1.5 hours left in the opening hours so I had no choice but to go to the drive thru. Everything I wanted to order was out of stock, the machine was broken or they had already cleaned their ovens so I couldn't order any food. Then, as I was taking the order the staff was extremely rude, especially the manager. He kept yelling at the poor girl taking my order because she had trouble understanding what I was saying. Second, my order was wrong. I had asked for a coffee (the only thing that wasn't out of stock) with no sugar and there was sugar inside, so I came back and asked to remake it. The manager was rude again to the girl because she messed up the order. Unlucky, the coffee she remade was disgusting... It tasted like it was sitting there for a week!! I felt bad for her to ask to remake it again so I just left, but I will...

Every time i went to this tim horton when ever i have to pass from here last time i went there to order tea, chicken wrap and everything bagel toast with butter and cream cheese inside, they put cheese on half side, i told them its not properly made , one of their staff with red hair said i dont understand your english in upset mood. when i show her by translating in my phone she say u have to pay extra if you want extra cheese i said i am not asking anything for extra or anything free just asking to spread it properly. I had never got such problem in any other tim hortons, she said i had training i know my work . So i stopped going there . I know everyone of us work hard but they should speak in...

My parter went in to use the bathroom and get a coffee while I stayed inside the car with the baby. It was impossible to get service. He then came back to the car and it was my turn to go inside. I had three employees make eye contact with me, but not one acknowledge me and they pretended I didn’t exist. I understand the drive through is busy, but maybe close the lobby if you don’t want customers in the lobby or at least acknowledge our existence? One woman that I made eye contact with was busy cleaning and not helping customers while the two others were working drive through…really...