The Crane and Robin Restaurant — Restaurant in Southern Gulf Islands Electoral Area

Had fish seared Tacos and salmon salad. The hostess was quick and friendly. Very impressed.

Was served quick and that was great. Hostess had the most energy out of anyone on this resturant team, she needs to be commended for that.

Salad had too much dressing which of course I do reviews, so mentioned it meekly to not offend the wait staff, when asked, that it had too much dressing, as I could not handle the ZING of the dressing.

10 percent off. Ok thats fine, I get the point.

Only ate half roughly. Wife was hungry after. She dumped the salad on my plate and I tried it she was right about the sauce level. Way too much!

Tuna seared tacos were kind of bland.

Would reccomend jalapeño, cilantro, red pepper, salsa or sour cream we’ll you don’t get these here...after being to mexico 5 times and Africa 7 you tend to like flavor.

These had a neutral orange sauce which could be replaced by ketchup and mustard. Was edible but not very good for 17 dollars.

Margarita was satisfactory though and quick. That makes them. Money which is helpful in todays economy. That was cool. I was happy about that.

$47+ 10% tip on the full bill. Would try somewhere else next time. Check all my reviews to verify accuracy. Do not tip on taxes people! They should not have their machine programmed this way.

Tip for owner:

How to respond to bad reviews Negative reviews can sting. While nobody wants a negative review, most businesses will receive one at some point. Here are some tips on replying to negative reviews:

Respond in a timely manner. Customers will appreciate a prompt response. Stay professional and courteous. Never lash out and avoid taking the review personally. Understand your customer’s experience with your business before responding. If someone mentions a problem with a product or service, investigate to see what may have gone wrong. Be honest about mistakes made and steps you’ve taken (or will take) to remedy the situation. Apologize when appropriate but don’t take responsibility for things that weren’t your fault. Show compassion and empathy for the customer. Offer to talk it over. If this is the first you’re hearing of the complaint, invite the customer to email or call so that you can try to sort out the matter with them. Show that you’re authentic and genuine. Sign off with your name or initials to show you’re taking the matter seriously and that a real person...

Despite its cozy size and bustling atmosphere, this waterfront eatery offers a charming dining experience. We arrived around 4 PM with our children, finding the parking situation somewhat challenging. However, the staff's warmth and helpfulness, coupled with their efficient table notification system, made our 20-25 minute wait for a table of four quite manageable.

The restaurant boasts stunning views of the marina, with boats dotting the water and glimpses of marine life like sea stars and small fish adding to the ambiance. As a vegan family, we were pleased to find plant-based options on the menu.

Our meal consisted of corn chowder, potato salad, curried cauliflower, and a veggie burger. The chowder was delightful, though a bit spicy for the little ones. While the cauliflower dish was flavorful, it felt somewhat heavy. Unfortunately, the veggie burger was rather dry, and the accompanying cold potato salad didn't quite hit the mark. Our children struggled to find appealing options, highlighting the need for a more diverse vegan kids' menu, perhaps including milder soups, pasta, or rice dishes.

The total bill came to 150 CAD, which felt slightly steep given our mixed culinary experience. While our overall impression was positive, there's certainly room for improvement, particularly in expanding child-friendly vegan offerings and refining some dishes. Nonetheless, the picturesque setting and friendly service contributed to a generally pleasant...

I came with my wife and 2 year old and we put our name on the waitlist as first in line- because a 2-top was finishing up at a table by the water. Someone came right behind me with a party for 5.

Five minutes later the hostess rearranged the 2-top to make it bigger and sat the people on the waitlist behind me at that water front table. And sat us in the back of the restaurant. Aaaahhh…. I was baffled by the customer service.

When I brought it up to her she offered to put me back on the waitlist. Why? So you can sit someone else in front of me again?

Ok food. Horrible service.

EDIT: To add to my review to respond to the restaurant’s response, who chose to lie, further deserving their one star review - I most certainly did not shout, and I did not say customers should move. I was of course very annoyed and frustrated, which is normal for the situation, the hostess asked me what I would like, and I answered calmly: I wanted to sit at that table, but they’re already seated (so of course this is impossible since someone is sitting there, and no customer should move after being seated).

And they conveniently omitted from their response: they did not seat us by the water, they sat us at the back of the restaurant near the server’s work door. A few minutes later a 4-top opened up, and we asked to be moved

The same 4-top would have been perfect for the party of...