Subway — Restaurant in Southey

We tried this location a few time but this last time WILL be the LAST time. I have serious food allergies and pepper makes me extremely sick. This last visit there had been a salt/pepper shaker that fell into the open cooler of food and you could see it in the green peppers clearly.

They did not have any “clean” green peppers available. When I expressed that I have a serious allergy she did go and check but there wasn’t any in the cooler and was extremely rude.

I said I was worried it was in the other vegetables. The employee continued to be ver rude and snapped at me that the rest of the vegetables have not been effected.

So I went ahead and ordered my family subs so I didn’t have to cook when I made it home over 50 km away. Once home I was only able to take a few bites when I came across the pepper in my sub.

I ended up extremely sick do to the cooler vegetables being completely contaminated and they were still serving it. I had an allergic reaction over a week, almost hospitalized.

I have tried many times to get ahold of a manager to discuss this and they are never available. I would not recommend this establishment to anyone. Get your sub in the city!!

The female employees at this location that work in the evening, are extremely rude every time we have been at this location. We have been there half a dozen times, every time it is the same

They are more worry about answering their cell phones that are ringing from the back, than actually give any sort of customer service. They definitely need training...

Update

There must have been a change of ownership or management because this place is night and day from what it used to be. Service is excellent, food quality is great and the staff are awesome people! Thanks for the change A+

• Worst Subway in Saskatchewan, the last two times we ordered they did not have chicken, steak or cold cut combo. They don’t call and tell you so we have driven through twice now expecting to pickup supper only to walk in and be told they don’t have anything. Order on the app and then get let down. This location is garbage. We won’t bother...

I ordered the rotisserie style chicken with bacon. It's like 11.59 or something plus the 2.50 for bacon. I get charged for the 14.49 for the chicken rancher. They like to change what you order at the till. The guy explained it to me how they like to change your order on how you order it. I'd love to give zero stars due to how they change things on the customer making sure to get as much money as they can out of the customers. I figured id inform the public of how they decide to...