If I could give this place 0 stars I would. I have NEVER had a good experience here. I worked here years ago when Julian was still the manager and the owners are some of the worst people I have ever met in my life. They would literally come through the drive through to see how long it would take us to answer the speaker and then come in and yell yes YELL at us in front of customer sit it took us longer than 30 seconds to answer the speaker. We would constantly be intimidated and mistreated by them they were all around just terrible terrible human beings. Now Years later I still try to go there to get lunch sometimes and I have NOTHING but trouble every time I go there between things being made wrong, onion rings being burnt, fries being old and un seasoned. I have tried placing orders with the mobile app and I always have trouble with it. I placed an order TODAY I have the proof on my credit card statement but on the app it says I ordered it August 23?! Of course I was denied even with said proof and basically told I was SOL. All in all do yourself a favor and do not support the horrible people who own this place. Today was the last...
Read moreWas advised by a patron the female washroom was a terrible mess, and upon entering the men's washroom I was met by a plugged and overflowing toilet. I beat a hasty retreat from the business and used an immaculately clean gas station washroom just west of the business. This place does not deserve the name Canada in it's logo anymore. Yes, I complained to the staff. They hardly listened and went back to work serving the owners top priority...$$$. Never again a&w. Don't eat here. This place and its legacy is severely broken. Also maybe change the name from A&W to TFW. I now understand the TFW...
Read moreI was ordering three masala veggie burgers, and the guy who's working on the drive-through doesn’t understand proper English, so I repeated my order again and again. Then that guy said to me, “Why are you shouting?” I told him 3 times, and due to his lack of English skills, he didn't understand and was telling me I’m wrong. I am an assistant manager at Subway. I better know how to deal with customers... Never want to come here again… I went in and complained about this behaviour to a supervisor. I hope you guys will fix this issue and teach your staff about...
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