Food has always been good, and I gave it a 5-star rating 4 years ago. However, I am back to change it to a 4-star rating now because I feel really hurt. I have celebrated my birthday three times here in the past, but this year, I am extremely disappointed. We made a reservation a week before my birthday, but when we arrived on time, the waitress informed us that they were 'busy' and seated me at a table facing the washroom. I politely requested a different seat for my birthday, but she refused to accommodate my request, not even pretending to do so. Throughout the meal, the washroom door remained open, which was highly unpleasant. Furthermore, the waitress used an uncomfortable tone while reiterating how busy they were and insisted that we finish the meal within 1.5 hours, even though we had just sat down. After placing our food order, she did not bother to check on us or inquire about the quality of the food. When she changed the water bottle, it was done hastily and with a hint of rudeness. Her fingers even touched the inside of the bottle, yet she said nothing and left it on our table. When we finished our main dishes, only one dessert arrived instead of the two we had ordered. Not wanting my partner to witness me eating the cake alone, we had to wait for someone else to check the table and inform them of our missing order. Despite the disappointing experience, we still tipped 18% for the meal. However, this birthday experience has left me deeply hurt in numerous ways. I used to love Chinched, which is why I celebrated my own and my parents' birthdays here in the past. Unfortunately, I will never go to Chinched again.