Worst experience at this store tonight! Dairy Queen Topsail Road. Placed an order totaling $48.25. One of the items was a cheese burger with just cheese ketchup and bacon due to allergies. When the order was placed, i proceeded to get my drinks and condiments. The root beer had sprayed on my hand and was very sticky, I reached for napkins, but the dispenser was empty. The ketchup pump was empty, too. Went to the washroom to wash my hand to find both bathrooms were filthy, toilets were stogged, sinks were black and no toilet paper in either bathroom.
Our meals was delivered to our table, when I opened the special order box it had all the toppings. I took this back to the employee who told me to check the other box. I checked and that burger had all the toppings as well. The employee then tried to take the other burger and inspect it himself after i just confirmed it had all the toppings! He opened the box and lift the bun with bare hands! He then said he would fix the other burger, when the new order arrived i again check the burger only to find that they had scrapped the toppings off and gave me the same burger! As mentioned previously this order was allergie sensitive. When i went back the second time and asked if they had scrapped the toppings off the employee lied to me and said it was a new one. I opened the burger and showed him the mayo still on the bun. He then grabbed the burger and went over to the kitchen.
The rude attitude and filth at this store is saddening, unsanitary, and downright dangerous to people with...
Read moreI was one of if not the last customer on July 7th. Just before closing. I ordered the two cheeseburgers for $6 deal. My brother was with me and he noticed that the staff pulled them out of the microwave before calling me to pick them up. He said that's not a good sign and warned me to be careful. I ate them regardless. That night I'm sure I had some degree of food poisoning because I was running the toilet all night. My stomach was rolling. I think that they tried to salvage those two burgers rather than making new ones and I may have some degree of food poisoning. I run a business too. We always treat people the way we want to be treated ourselves. I didn't get that impression shopping here. The other problem is that all of the staff seemed to be from the same background and kept are speaking in a foreign language when they're not talking to customers which I'm sorry to say adds nothing positive to a comfortable...
Read moreI am just getting back home from being at Dairy Queen on Topsail Rd. I went thur the drive thur and I placed my order and I asked for no salt on my fries but ended up receiving soggy cold fries that were covered in salt and after asking for them to be replaced with the original request of no salt I ended up waiting for 4mins to get them the way I 1st asked for them to be replaced with Once I got home I was once again left with disappointed yet again because the burgers were completely disgusting, cold and the buns were dry as dust. I am totally turned off from Dairy Queen after this experience tonight and I am going to be at the store in the morning to have my order refunded because I can spend $40on plenty of other things that are actually...
Read more