Was a regular customer until a bizzare encounter. Went last month, the sandwich artist was high or having a mental breakdown. I asked him politely to pack my footlong subs into two bags seperately as I always do and he just shouted at me, told me to f off and threatened to call police if I did not leave. There was one more friendly customer at the time who supported me but the server was just too zoned out. I have not had such a disgusting experience ever. There hiring practices surely are lacking that they can allow such an obnoxious person to work in customer service. Would not be going there ever. They lost a loyal customer.
Edit- He did not provide any receipt, he did not let provide the option to scan my card for availing points as he had started having hallucinating...
Read moreBeen coming here for years, my spouse is a big fan. I told her it'll be a long time before we come back after our most recent post-gym visit.
As someone with 20+ years experience in tourism and customer service, I know it can be tough. We are all trying to get by as best we can. I do hope the light of Christ finds you and reaches your heart so it may open to allow love to flow into you and out to your fellow people on this earth but oh brother, our server needed to go find the joy and satisfaction of day-to-day life elsewhere. I wish you well in your journey, but you were not you that day. You were a black hole of misery in dire need. I hope my effort of cheerfulness and a decent tip helped. That's as much as I...
Read moreThe guy who served us today was so rude to my parents . They came from around the bay and have only had mr sub a couple times ever. They confused it with subway and asked for flat bread and toasted . Instead of just politely correcting them , he was very snarky and rude in a way that makes people feel stupid. And even though he asked for toasted he ignored him and didn’t even bother grilling the sub. This employee should be taught much better people skills, and should not make people feel less inferior just because they’re...
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