Defachang — Restaurant in Xi'an

Overall the service was abysmal. First off, there was no host at the restaurant when we went, despite asking the workers there. Some staff flat out ignored us. Many of the tables were not cleaned up.

Then when wait staff finally came over they seemed really blasé about serving us. The waitress seemed like she couldn't care less about our order. She kept looking away or walking away mid order, so we had to repeat ourselves. Half of the menu was indefinitely unavailable. Anything that looked complicated or fancy was not available.

We finally found some food and they informed us later that a third of those were also unavailable.

The food that we did get was pretty bad- ingredients didn't taste fresh and the spices and flavors tasted really off from what the dishes normally taste like. The worst dish we ordered was a vegetable dish. The veggies were soaked or somewhat boiled in a broth with pieces of ham sprinkled on top.

The dumplings fillings were bland and the dumpling wrappers were not a great texture, they should be silky and pleasantly al dente with a bit of a bite to them, but the dough in these tasted dry and dull. I found a sizeable bone fragment in my dumpling filling.

The cold jelly noodles not only were rather flavorless but also tasted extremely mushy.

We were really surprised because the place seemed like it was a fancy/recognized restaurant from its long history in Xi'an, to the nice decor and professional looking uniforms, but unfortunately it really missed the mark.

The waitstaff was unprofessional, the menu was extremely limited and fairly expensive, and the food we were served was barely edible.

All in all, I think this place is one of the worst restaurants I've ever been to.

On the bright side, I guess you can get a really nice view of the bell tower from...

Xi'an Defa Long Restaurant is located near the Bell Tower. The restaurant has two floors. The first floor is for individual customers, and the second floor is for tourist groups. Xi'an's [Defa Long Dumpling Banquet] is very famous. It is one of the must-try restaurants for many domestic and foreign tourists when they...

We were late for dinner and passed by this restaurant and just popped in. No regrets. 6 of us, ordered 9 dishes, bill came up to RMB726. We find it reasonable for a grand restaurant like this. Food was all tasty, the dumpling...