I went there today to pick up a family bucket and the girl behind the counter said “I’m sorry, you have to wait 20 minutes for us to start cooking more, as we have run out of chicken”. This was early afternoon. Very brainless for them to wait for chicken to run out before cooking more. Maybe they thought they would not have any more customers for the rest of the day even though they shut at 10pm? Girl behind the counter found this amusing and said “it’s not my fault, it’s the staff in the kitchen. I told them many times to cook more and they didn’t”. Staff are incompetent, have no brains, and clear that there is no management in there at all. I ended up walking out with nothing, and they have lost a customer (simply because they have no business tact, and clearly all hate their jobs). Very shameful attitudes they had, and a complete...
Read moreIf could give a minus 10, I promise I would, not only they bring my order 40 minutes late through bolt food (their mistake not bolts), they bring me the wrong order, I ordered 8 original chickens and they bring me 8 hot and spicy, when I tell bolt food about this, they contact the KFC branch and KFC tell them to tell me they will not issue a refund
When I call their branch directly, they make me wait 15 minutes and when I finally connect, the lady from the KFC branch of macedonias was extremely rude, hostile and in the end screamed at me and HUNG UP the phone
This was a 30 euro order by the way, you’d think they would put more care into it but they didn’t
0 professionalism, 0 customer service, 0 accountability
Never will order from KFC in cyprus again and I’ll make sure everyone I know doesn’t either, word of mouth is...
Read moreI had an absolutely terrible experience at this establishment
The staff was incredibly rude, especially the manager. I simply asked to change my drink from a 7up to a Pepsi, and he snapped at me, telling me "not to confuse him." Really? It's a simple drink change, not rocket science. When I asked for the table to be cleaned, he sighed in annoyance and told me, "can you not sit over there?," while pointing to another area. We had to clean the table ourselves..
This level of customer service is unacceptable. Especially for a manger to be talking like that and not giving a damn about the customers or the establishment!
I will not be returning and would advise others...
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