Sunset Boulevard — Restaurant in Aalborg Municipality

You enter a 'Restaurant' as a guest and get the feeling of working there. Everything is made as humanless as possible and there is avsolutly no service. The service is totally absent and everything is coperate controlled. When complaining the lack of taste because the lack of dressing/sauce you will be replied by 'that is the amount included by our guidelines' - when complaining even more you will get the option to buy extra for 8kr / 1€ /1£

My buddy chose to buy a burger and wanted to exclude the included bernaissauce and replace it with ketchup he was told he needed to pay extra for the ketchup.

Staff are not understandable nor flexible. 2 guys spending 350kr would hace spent the money better in any other establishment.

My niece and my nephew have both been assistant managers in a different branch during their student days... and they are both shocked to see how low the standard has gone.

At this point i would recomend any other restaurant or fastfood...

Spiser med jævne mellemrum hos Sunset Boulevard, rundt omkring. Det var 4. eller 5. gang i denne afdeling i Nr. Sundby

Bestilte for første gang en Byg selv Sandwich. Vælger lyst brød, iceberg, syltet rødløg, mayo dressing, skinke og kunne så vælge mellem smeltet ost eller cheddar ost... Jeg vælger smeltet ost, med den forventning at så ville sandwichen være lun. 🙂 Da jeg modtager min sandwich sammen med de valgte pomfritter som er de absolut bedste når jeg vælger fastfood. 😋 Ser jeg at der ligger én skive cheddar ost i sandwichen ost som er kold. 🤔 Jeg får fat i den unge pige som kom med maden og siger at det må være en fejl da jeg har bedt om "smeltet ost" og det er jo tydeligt at det er denne ikke da den jo også er kold. Hun spørger om hun skal tage den med, hvilket jeg naturligvis siger ja til - Jeg er jo sikker på at der er lavet en fejl. Hun kommer kort efter tilbage med samme sandwich med besked om at det jeg har fået er smeltet ost i min sandwich... Jeg tager i mod den, men med undren og skuffelse. Spiser min sandwich og piller den kolde skive cheddar ost ud. Så jeg har lidt spørgsmål - Hvordan vil I kunne sælge en sandwich med smeltet ost, uden at osten når I smelter den, bliver varm.??? Har jeg fået den rigtige sandwich?? Hvis ja. - Hvad skal jeg så vælge næste gang for at få smeltet ost i min sandwich, Når jeg netop valgte "smeltet ost" men ikke fik det?

Venlig...

No help from staff regarding allergies. Refusal to change the bread from brioche to a bun without butter / milk products so we could eat without getting sick. Only option was to order a whole other burger instead of just switching the bread ( like they have done at other sunsets without problem ) 🤨 And all of this was served with a bad attitude and zero patience.

Food was cold and stale...