Last time a tried the pizza was 2 years ago… Something changed, and it’s not the price (luckily). The quality seems lower, maybe in regards of the increased prices the last few years. The dough was so dry, but crispy, and yet boring. I personally have high expectations when it comes to pizza dough; it’s science and not guesswork. Also because the place is owned and operated by Italians. I rather prefer increase in price so taste follows along. Positive feedback is the low price. Pizza was decent enough, but just personally expected more compared to last time. My opinion is also shared by my...
Read moreThis used to be our go-to pizza for the past 7 years. And while the pizza is still great (though we experienced it being burned a few times), the customer service declined rapidly.
No greeting, no smile, no explanation, no thank you. It feels like you are just a wallet to them.
So far, they can still afford behaving like this, since it’s so popular, but let’s see how long before people get enough.
It was our last time,...
Read moreJeg ville gerne bestille 6 pizzaer til afhentening 17.50 lørdag aften da vi skulle have lidt gæster. Jeg fik besked om, at det ikke kunne lade sig gøre, men at jeg kunne komme 17.15 eller 18.15. Det var helt selvfølgelig ok - jeg valgte 18.15.
Jeg ankom 18.12 og de fandt pizzaerne frem (de stod omme bagved!). Pizzabakken som var nederst føltes ikke varm, men da jeg havde ventende gæster skyndte jeg mig hjem, og kunne konstatere at alle pizzaerne var kolde. Vi måtte derfor varme pizzaerne inden vi kunne spise dem.
Derudover kunne Matador ikke modtage mobildankort - da jeg ikke havde andre muligheder, lykkedes det dig at få lov til at betale med MobilePay til en privat MobilePay konto. Af en anden medarbejder fik jeg meget surt besked om, at når jeg har bestilt så mange pizzaer (6), så havde jeg fået besked om betalingsmuligheder (eller mangel på samme) ved bestillingen - havde jeg fået oplyst dette, så havde jeg naturligvis medbragt fysisk dankort.
Selvom ham som betjente mug forsøgte at undskylde sin kollegas mærkværdige skældud, så var det alt i alt en dårlig oplevelse. Jeg køber pizzaer et andet...
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