Indian Mahal — Restaurant in Odense Kommune

We arrived at the restaurant without registering. Although the restaurant was about to close, we got a table and were able to choose and eat our food in peace. The staff were very friendly and the food was really delicious. The prices were perfectly acceptable and at the end we had a nice chat with the owner, who took an interest in his guests even though it was already closing time. Highly...

We ordered takeaway food and they didn't put cutlery in our order, we went back to the restaurant and asked for forks or spoons, napkins. The waiter gave two forks and two small napkins, and when I asked for more napkins he refused. The waiter was rude. The service is bad. Probably the restaurant workers think that visitors eat with their hands and wipe their hands on their clothes...

Vi bor et godt stykke fra butikken, men vi ville prøve deres mad, da vi, grundet de gode Google anmeldelser, tænkte det var godt. Vi bestilte derfor online via deres hjemmeside, valgte “hurtigst muligt”. De skrev tilbage at maden ville være klar kl 19:00. Jeg var der 19:05 og får at vide i butikken, at maden først er klar om 15 minutter. Jeg kan dog betale. Imens jeg venter, høre jeg at en anden kunde får at vide at der vil gå endnu 15 minutter, før deres ordre er klar. De fortæller at de har ventet 50 minutter på deres mad. Da de 15 minutter er gået, går jeg igen op til skrænten, og får selvfølgelig igen at vide at der vil gå yderligere 15 minutter. Jeg vælger at sige nej tak, og får mine penge igen… Det tegner sig et billede af, at deres online bestillingssystem er ligegyldig: du kan slet ikke regne med tiden! Ligeledes får man at vide, at der vil gå 15 minutter, hvor det er tydeligt at de ved, at der vil gå længere… Simpelthen for ringe! Vær dog ærlig over for kunderne og giv et konkret tidspunkt, hvor maden er klar, INDEN man...