McDonald's - Zayed — Restaurant in Giza

WORST SERVICE AND CUSTOMER SUPPORT EVER!! I wanted to use my we points so i called a rep to ask if i can use it in the store via drive thru The rep confirmed that it’s okay to use it and explained how I went to the store and told the guy what I’ve been told to do so i can place the order Her told me we don’t have it and we don’t do it and leave because we have customers we got back in the line and spoke to the manager and the manager told us the same thing even more rude So i called customer support to see if im doing something wrong The rep confirmed that what i should do os correct and told me he will contact the store and get back to me asap because i was already in for more than an HOUR AND HALF to place an order He got back to me and told me to give the name for the branch again i gave him the name and he told me I’ll be back asap After another 30 min he didn’t gave us a call back Matter fact till now he didn’t And i spent OVER 2 hrs in the drive tru in my bike in the cold with no answer So i called the customer service again and told us the exact opposite of the other 2 This is awful experience and im taking this online offline and everywhere i can even better business beru if it will take me there because this is...

Really, a new low for fast food. First, the staff have you place your order on the self order kiosk they won't take your order at the counter. Upside, at least you guarantee that your order is how you ordered it. NOPE not here they still make the order incorrect, and multiple items are missing. I'm not sure if they are out of fries, but the 7 orders were all half full, and 1 was completely missing. I didn't have high expectations it's McDonald's, but at least give me the whole...

I’m never coming back here ever again or any turn off other Mc Donald’s The Food Isn’t Cooked They didn’t get what I ordered the service sucks. if they come you thats lucky but when they even come to you they act like they don’t even care about you and A Other Reason Is That Mc Donald’s Donate to Israel and...