Le Flocon Restaurant d'altitude — Restaurant in Briançon

I had the most awful experience I've ever had in a restaurant here. They have a daft system where you pay for your food and then wait at a little hatch for it to arrive (I poked my head in at one point and saw how they serve chips - a big bowl near the hatch and they grab a handful, no gloves, and put them on the plates, evening up as required). It was busy and chaotic. Our friends arrived before us and started their meals. Only two of our meals arrived. There was another lady waiting for some food that hadn't arrived, maybe she took our other two meals, don't know, total chaos. I told the server that we hadn't had all our food. After some back and forth, he relented and brought two more meals which he brought outside (I thought to make up for the delay). He then saw our friends' empty plates and accused us of taking 6 meals instead of 4, in front of the whole restaurant!! We complained to the management who did nothing but offer us some shots instead of an apology....

Don’t go here even if you have no other options! The food was worse than the food at my school. It was served cold and tasted… disgusting. The staff was very rude, didn’t bother trying to speak English and we told them clearly that we wanted a small beer, showed them which glass to pick, however they gave us a big (this happened both my father and my mother on two separate times. When we complained they basically told us that it was our own fault. Just look at my picture and tell me if it looks good. Also very pricy. I would rather starve...

Food was ok. Steak haché tasted fine but was served almost cold, I think because they cooked it before the chips were ready and it got cold while waiting. Delivery was particularly slow. By contrast the lasagna was a tad overdone, clearly having sat on the hotplate too long. Food was generally underwhelming for the price or, alternatively, rather overpriced given the quality. On the upside though, the lady serving was uncommonly smiley and friendly for France. So an extra...