Aqua Grill — Restaurant in Le Marin

AN ABSOLUTELY HORRIBLE OWNER!!! He is an awful man and does not dearve any clientele or success in his business. I went with my daughter daughter at 1pm, sat down, was given a menu by the lovely server and waited. My daughter is 7 yrs old and was starving. About 10 mins later the owner came storming over, and in front of all the other guests, he said that I had to leave. He said the table was reserved at 2pm. I asked what time it was and he said 1pm. I asked if it was ok just to have a quick bite for my daughter and he refused. I asked if there was another table and he said no, he was full. There were 5 more empty tables. He just looked at me, no apology, until I left. I know the other guests felt sorry for me as they helped me get my belongings together. They knew he’d been awful, especially with a child, I was near tears with embarrassment and felt so upset. Maybe he doesn’t like foreigners. Maybe because I sat down without asking, but everyone else did the same and I had been there before when he wasn’t there and there was no problem sitting.

He is just a really horrible person with a black heart. Nasty, nasty, nasty. Avoid at all costs. The food isn’t great either. It was just the closest.

Went to another up the beach and they were SOOOOOO lovely, it made up for it and they put the smile...

Absolutely disgusting service. After asking us if it was for food or drink and we told them for food, they refused to serve us. When we asked why they told us Martinique was a chill place insulting the local people by trying to make us understand this rude attitude was cultural which is not. We didn't have this rude and insulting attitude in other places. Finally we decided to take a coffee to wait until kitchen open. Unfortunately, one of the staff who didn't know we were speaking French insult us while talking with his colleague. This have been my worst experience in Martinique and on...

Je suis très déçue par mon expérience dans ce restaurant de plage. La prise de commande a été interminable, et lorsqu’enfin j’ai pu commander, on m’a annoncé qu’ils n’avaient plus assez de verre pour mon cocktail. Il manquait beaucoup de choses à la carte et nous avons commandés 3 brochettes de thon, mon assiette s’est révélée être un mélange avec un autre poisson (sans nous avertir évidemment). Au moment de payer, j’ai entendu quelqu’un en cuisine se plaindre de sa collègue qui prenait encore des commandes de thon alors qu’il n’y en avait plus depuis un moment (j’ai donc compris pourquoi il n’y avait pas que du thon dans ma brochette…). Comme l’impression d’avoir eu les restes de ce qui restait en cuisine! J’ai commandé une bière et une bouteille d’eau en mangeant qui ne sont jamais arrivés, après être partie chercher ma bouteille d’eau directement au bar, j’ai du insister auprès de la serveuse pour avoir 3 verres car apparement « les gens gâchent les verres ». (Est ce que nous étions sensés boire au goulot ?). On a finalement eu 3 gobelets en carton, la moindre des choses… Évidemment aucun geste commercial n’a été proposé… Je ne suis pas du tout du genre à me plaindre mais là l’expérience a été catastrophique, j’ai osé me plaindre que le service avait été long et on m’a rétorqué qu’il fallait comprendre les serveurs qui étaient débordés… pour avoir travaillé en restauration, la première chose à faire est de s’excuser du temps d’attente. Je n’aurai probablement jamais écris ce commentaire négatif dans ce cas!

Points positifs : les accras et mojitos étaient bons!

Bilan : passez...