AU LION D'OR — Restaurant in Mulhouse

This was our first visit to this restaurant. We were visiting spontaneously with our one-year-old daughter and were able to obtain a table next to the door without a reservation. An antique and well-used but serviceable baby chair was provided for our daughter. We ordered two gourmet 3-course menus with an aperitif and wine, all of which were served promptly. We have no complaints about the cuisine, which was delicious and we were indeed very satisfied with it.

However, the level of service was another story. The elderly hostess/la patronne was stiff and reserved from the start and did not make us feel welcome; we definitely noticed her thinly-masked contempt at what we presume was the presence of our one-year-old daughter; this was despite the fact that the hostess spent half the time attending to her baby grand-daughter in the adjoining room. The shocking extent of her rudeness came to a culmination in the middle of our meal: we had initially taken three restaurant business cards to share with our friends and recommend Au Lion d’Or to them. At one point our daughter had briefly managed to get hold of the business cards. The elderly hostess came directly over to our table, confiscated two of the business cards from our daughter and haughtily informed us that we could only have one business card. She proceeded to say something in a nasty tone in French to our daughter and then turned on her heel and left us.

When one goes to a restaurant to enjoy a meal, one is not just paying for the skill of the chef and quality of the cuisine, but for the dining experience, which one would expect to include (at a minimum) being treated in a respectful manner by the staff. Unfortunately we cannot recommend this restaurant after such an unpleasant experience and the unnecessary display of overt rudeness and we will not be returning to it. To be fair, the daughter -- who later served us -- of the hostess was courteous and briskly efficient. When the hostess goes into retirement we are certain that the dining experience at the restaurant will improve significantly and it will then be possible to give this restaurant a higher rating.

In conclusion, this restaurant offers high quality dining and features a pleasant well-lit and comfortable interior seating area; however, the incredibly rude behavior of the elderly hostess absolutely ruined our lunch and from our perspective it was ultimately a waste of one-hundred Euros, not to mention a distasteful and ugly memory of an outing with our daughter that should have been an enjoyable experience. What a...

Un menu imposé pour un repas réservé pour plusieurs personnes car plus beaucoup de places, pas de soucis nous nous y sommes pris un peu tard. Réservation faite par téléphone.

Beaucoup de clientèle Suisse à notre arrivée. Les menus ne semblaient pas imposés et servis plus rapidements à leur table :) Beaucoup de broullard aussi dans la salle. C'était difficile de communiquer au sein de notre table, surtout avec mes grands parents qui peinaient a communiquer avec nous.

-Amuse bouche : mousse d'asperge avec un bout de biscuit croustillant sur le dessus.

-Entrée : foie gras et brioche (très bon)

-Plat : viande avec asperges et quelques autres légumes.

-Dessert (très bon) : macarron avec fraise et vanille et glace de rhubarbe.

Les plats étaient accompagnés de quelques poils et cheveux pour plus de goût. C'était le cas de 4 des 10 assiettes de plat principal, mais aucune réelle réaction ou geste commercial malgré que l'on ai aussi attendus jusqu'à 16h30 pour pouvoir ensuite payer et partir.

Nous avons donc passés 4h00 dans le restaurant. Un manque de personnel évident, bien que pas totalement de leur faute, faudrait-il adapter en connaissance le nombre de tables a servir et non se surcharger pour plus de bénéfices en baissant la qualité du service.

Le restaurant s'est avec le temps donné une image de restaurant plus gastronomique, mais seul le prix l'était. Le restaurant de l'époque d'avant COVID était plus abordable et mieux servi.

Nous ne reviendrons plus et nous déplorons qu'il ait toujours autant de succès pour les Suisses, ce qui ne fera jamais tirer la sonnette d'alarme sur le manque évident de qualité qui s'est accumulé avec le temps.

Ormis les 2-3 cheveux (faut pas exagérer non plus) le repas était tout de même bon mais la différence de service avec l'autre clientèle, la longue attente, et le manque de compréhension du personnel, et la note bien trop excessive pour le service proposé, je tente de faire réagir le restaurant pour que les choses s'améliorent avec mon avis pour la...

A typical French restaurant that does everything right and has been doing it for many years. The food is fantastic, the menu seasonal and the promotion of products comes first, as it should, but they really make it sound like an event in itself. So food is great, service fantastic, the restaurant is super popular on sundays so best chance is week days without reservations but they always try to accommodate. Super wines. Staff who trains in Michelin stars restaurant... a true love for gastronomy so, if you too feel you share that little "extra" without pretense, then go... It is one of our little discovery and we are very glad we found it. It...