Les Beaux Arts — Restaurant in Narbonne

We were staying next to Les Beaux Arts and had dinner on Saturday night with our family of 5. The waiter seemed nice and the food was delicious. It was a bit of a strange experience though. We were seated underneath the platane tree, next to the fountain. The tree had hundreds of birds in it. Unfortunately a bird dropped something in my hair. I went inside to clean up and showed the waiter. He looked at me and said he didn’t see it. And then it happened twice more. And also on my plate, next to my plate. Then in my sons neck, on his plate, in his hair etc. On my daughters arm. And the worst bit: I accidentally drank from the water that a bird just shat in. (I can imagine this sounds really funny, but I can still taste it 🤮😂). So the rest of the family went home after that and I went inside to show the waiter the water with the leftover diluted birdshit and told him how I just drank from it. He looked non-plussed, poured me a new glass of water and asked me if we wanted dessert. I said no thank you and just paid the bill and left. But I was very surprised at their reaction. I have worked many years in hospitality and I would have responded very differently. The least he could’ve done is show some empathy or an apology. It literally left a bad taste in my mouth. What’s even worse: the next evening I looked at the terrace from the rooftop of our house and I saw the same thing happening to another table. They moved their table in disgust and started cleaning the birdshit from their heads and shoulders. So it was no incident. It really is a shame. The ambiance is amazing, the food was good, but service like this ruins everything. If you do decide to eat here: ask for a table far...

This used to be a cool, laid-back, friendly and welcoming bar / bistrot playing great music on this beautiful square in this lovely village. We haven't been for a while and what a disappointment it was going there the other day. The warm welcome started when we sat down in what was supposedly a closed area, as we were informed, even though there was no mention of it being closed . And that in a fairly stern voice making us feel like we've done something wrong and should maybe apologise. The way the coffee was being served, might as well have been served by a robot. When we asked to pay we were told : it's 1,80 and 2,40 whereupon the waiter/owner/whatever went into the bar and never came out again. Not only is it unusual to expect the guest to add it all up him/herself and If that was supposed to be funny we didn't get it. But it also showed that we were charged 60c more for a noisette - a small coffee with a tiny bit of milk than for a small coffee without a tiny bit of milk. We left the money on the table , got up and called "au revoir" but got no answer. There was only one other couple in the bar at the time and when we left we looked at the bar opposite. The terrace was jam-packed and it didn't take long to work out...

we were quite late for lunch at 14.15h, but the very friendly waiter offered us a table in the shade on their sunny terrace..while other restaurants had already closed their kitchen. he was super kind!

unfortunately the food experience was the worst in many many years however, i'm sorry to say.

we ordered four starters, of which two with fish/gambas that did not seem fresh at all. all four plates were small in portion and hiding under a hand full of rocket salad, each one completely overloaded with (the same) three cheap mayonaise type sauces... it was really disgusting.

the deserts on other tables looked disgusting and cheap, so we decided to stay on the safe side, ordered a coffee and left.

we feel it was a total rip off, with regards to the high price.

in short: super friendly waiter, but horrible cook.

Bages itself is beautiful and so is the square on which the restaurant...