Contact Hôtel Auberge du château de joux — Restaurant in Pontarlier

Overbooked and they didn't tell me Booked online at lunchtime (they had rooms on many sites including their own) but five hours later I arrived to "We have no room ring this international phone number to try for a refund". 10 minutes later I get the cancellational email from "expedia". It looks a fine place but I can only offer one star. Before you think me cruel....I was hiking the GR5 so after a long walk arrive to a town without a shop to find no bed, the next bus in 22 hours or a 2 hour walk with luggage ON a busy road at dusk to the next town. I slept in a car...

My wife and I recently stayed at the Auberge du Chateau de Joux. We previously dined at the excellent restaurant but this time we spent the night. The room was very comfortable, the breakfast was copious and well priced and, last but not least, we absolutely loved the hospitality of the staff. Coming from the California, we often expect a high level of service. We were not disappointed and loved the help and the warm reception we received from Gaëtan. Moreover, his english...

My wife and I recently stayed at the Auberge du Chateau de Joux. We previously dined at the excellent restaurant but this time we spent the night. The room was very comfortable, the breakfast was copious and well priced and, last but not least, we absolutely loved the hospitality of the staff. Coming from the California, we often expect a high level of service. We were not disappointed and loved the help and the warm reception we received from Gaëtan. Moreover, his english...