Auberge Médievale — Restaurant in Sarlat-la-Canéda

WOULD GIVE 0 STARS IF I COULD||This hotel was booked as we were visiting family near by and were excited to have found somewhere so near for a good price as we were staying for 4 nights, However it quickly went downhill when we got to outside the room, the smell of sewerage hit you like a tonne of bricks but I tried to brush it off as our room was right next to a toilet, and hoped that it was just the toilet that smelt, however once the room door was opened it was clear the room smelt too. We opened all doors to try and vent the room and off we went for the day to see our family, when we came back to the room we were greeted again with the smell. This smell continued to linger for our total stay!| |Our second morning we went down to grab some breakfast (which we were advised was included) and was advised we were too late, complete fair as it was 9:20 and breakfast finished at 9:30. So Karine allowed us to have a coffee and an orange juice. (This is relevant for later. So we put our order in for the following morning to eat at 8am. The following morning comes around and we head down to breakfast early at about 7:45am to be told through the door by karine we were too early. So we checked our slip which said breakfast was served between 7:30 and 9:30am, again really disappoint and felt karine could have been less rude. ||It gets to Sunday night and I arrive back at the hotel to pack as we were leaving on the Monday, karine knocks on the door to ask for payment, I advised this ain’t a problem however she would have to wait as my partner had the card. ||My partner gets back later than planned therefore karine knocks on our door at 11:30pm to ask for payment ! ||The bill comes to a really odd amount so we check what we are being charged for and we were charged for the orange juice and coffee ! Which should have been included. ||Our overall stay was terrible and the general cleanliness was appalling. The extractor fan doesn’t look like it’s been cleaned since it was installed. The shower head it’s just disgusting and mysterious marks around the shower. Along with the black mould growing in the room. ||Would NOT recommend staying here as karine was rude from the start, she didn’t want to entertain us when we asked about the smell in the room and everytime we tried to speak with her she said she didn’t speak English, yet when asking for payment she spoke it...

WOULD GIVE 0 STARS IF I COULD||This hotel was booked as we were visiting family near by and were excited to have found somewhere so near for a good price as we were staying for 4 nights, However it quickly went downhill when we got to outside the room, the smell of sewerage hit you like a tonne of bricks but I tried to brush it off as our room was right next to a toilet, and hoped that it was just the toilet that smelt, however once the room door was opened it was clear the room smelt too. We opened all doors to try and vent the room and off we went for the day to see our family, when we came back to the room we were greeted again with the smell. This smell continued to linger for our total stay!| |Our second morning we went down to grab some breakfast (which we were advised was included) and was advised we were too late, complete fair as it was 9:20 and breakfast finished at 9:30. So Karine allowed us to have a coffee and an orange juice. (This is relevant for later. So we put our order in for the following morning to eat at 8am. The following morning comes around and we head down to breakfast early at about 7:45am to be told through the door by karine we were too early. So we checked our slip which said breakfast was served between 7:30 and 9:30am, again really disappoint and felt karine could have been less rude. ||It gets to Sunday night and I arrive back at the hotel to pack as we were leaving on the Monday, karine knocks on the door to ask for payment, I advised this ain’t a problem however she would have to wait as my partner had the card. ||My partner gets back later than planned therefore karine knocks on our door at 11:30pm to ask for payment ! ||The bill comes to a really odd amount so we check what we are being charged for and we were charged for the orange juice and coffee ! Which should have been included. ||Our overall stay was terrible and the general cleanliness was appalling. The extractor fan doesn’t look like it’s been cleaned since it was installed. The shower head it’s just disgusting and mysterious marks around the shower. Along with the black mould growing in the room. ||Would NOT recommend staying here as karine was rude from the start, she didn’t want to entertain us when we asked about the smell in the room and everytime we tried to speak with her she said she didn’t speak English, yet when asking for payment she spoke it...

We stayed 4 nights and loved it. We actually had a couple of problems with the rooms we first had. Nothing serious, just annoying. But Karine did not rest until we were happy. ||That sorted we had an excellent dinner the first evening on the terrace. It was so good we ate dinner there every night we stayed. And were never disappointed. Good selection of wines, not too expensive, and representative of local producers. ||The hotels location close to many caves, lots of beautiful villages, and many scenic drives was ideal for us. These is also a nice old church right near the hotel if you want a bit of quiet time for meditation. ||And all excellent value for money. We cannot wait to revisit. Shame it's so far from...