Absolutely disappointing. We went as a group of 4 to grab a dinner. Communication with the waiter was difficult from a get go in both English and German, he didn't see to know the menu at all and asked to point it every item we tried ordering. Didn't seem to know what a mohito is either. Roughly 40 minutes after placing an order out appetizers arrived with one missing, after checking with a different waitress about it she said they've been out of it that day (would be nice to be informed while ordering, we would just order something else instead). 10 minutes later we received our drinks with 2 missing (took another 10 minutes to get them). Took roughly 1,5 hrs to get main courses with, AGAIN, one missing, after checking on it, they never had it on an order. They arrived at the table 15 minutes later and said I'll be out in 2 minutes. Took another 20. At least 4 drinks we ordered as refills never arrived. All of this and not a single apology, yet there was a table that came after us, and after waiting 30 minutes for their food waiter apologized to them for a wait. Food wasn't bad but it also wasn't worth waiting 2 hours to get it. Won't...
Read moreThis review is a tough one. On one end the food is good, on the other end the service from the waiters is really lacking, then on the flipside the decor of this restaurant is all over the place. It's getting a 3 star downgrade due to the waiter's, they really need to be trained better, be more attentive and all around do their job better. I can tell the owner and cook are doing their best with trying to run a successful business, but if you have staff that doesn't care about how to treat customers, those customers won't come back. The ambiance needs to be completely redone. It feels all over the place and doesn't have a flow through the restaurant. There is no clear host station or area you should be waiting to be greeted. The bar area is the main eyesore and requires attention immediately. All in all, order your food to go, if you can ever get them on the phone, don't waste your time sitting down unless they make some...
Read moreMy husband and I came here for date night as we had a good experience a few months ago, however this restraunt has really deteriorated both in the quality of food and service. When we first came in and asked for a table for two the waitress gave us a sour look and pointed to a table. After we ordered it took her half an hour to bring us the water and the wine, the sushi came out 10 minutes before our water did. This was surprising at first, but understandable after we tasted the sushi. It tasted a lot like gas station sushi, premaid, not made to order. After a less than mediocre dinner that left a heavy uncomfortable feeling in our stomachs we waited for half an hour for the check we asked for. My husband had to get up to go looking for the waitress. We were very disappointed, will not be...
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