Haus Splietker — Restaurant in Hamm

We visited this restaurant very often and the experience was always good. The food is good, the management is extremely friendly and checks regularly if everything is to the customer's satisfaction. The prices are fair, the atmosphere exactly as I like it. There is absolutely no pressure put on customers to drink or eat more or leave. But, unfortunately, our last visit was somewhat tainted by other guests. It was really a horrible experience. We arrived punctually for our meal, myself and two friends. When we arrived, I told my friends to sit down immediately at a vacant table, table 72 to be exact, because one of my friends was going through treatment for health problems and had difficulty walking. She took part in our planned evening out because she didn't want to spoil our evening. I was happy that we could sit outside because inside was too claustrophobic for my friend. I went into the restaurant to say we had arrived. While I was waiting for service inside to inform that we had arrived, I see a man coming to the table where my friends were sitting. I saw my friends stand up, my sick friend with great difficulty. I couldn't believe my eyes because I had been informed that it wasn't possible to book outside seating in advance, if available on arrival, we were welcome to sit outside, but pre booking was not possible. But this guest told my friends that the table was allocated to him. How he watched my friend stand up with great difficulty, I still don't comprehend. There were no other tables available outside. We stood around, tried to get attention, and help for seating, to no avail. I spoke to an employee and explained the situation, but she insisted there were no reservations for outside seating. She ignored what I was telling her, that a man had requested my friends to leave the table. SI think if the practice first comes, first served applies to outdoor seating , the management should have done something to resolve our problem, and woman who had difficulty walking, having to leave the table because she was lied to by a guest. Management should have been fairer with the rules of the restaurant and given us our table back. My friend had to walk a distance to the beer garden although she had pain and difficulty walking. If I had been with healthy people, I would have left and gone to a different restaurant, sadly, but principles should apply, rules should apply to every guest, and management is responsible. We did have a nice evening, but it was embarrassing for my friend to be treated in this manner with zero support from staff. It was not a nice experience, and guests should be treated equally no matter what the personal connection is between guest and management. I think it would be wise for restaurants to have the same rules and regulations for every single guest. And even if a personal relationship existed, the guest should not have put the restaurant in such an unfair situation. Respect is the element that was lacking from the restaurant and...

Great Value. I had the Matjes Tartar with salad and Reibekuchen as starter. The main course was Ochs Cheeks with a cabbage vegetable and Reibekuchen (I just love them). The meat was PERFECTLY cooked. The Matjes was just outstanding. Mild without any weird smell or tastes. Apart from the excellent beers, the wine selection was much better than expected. The bar tender suggested a white for the fish that I didn’t even think about: it was a perfect match. We were a party of 11, and nobody had any criticism. The service was...

Wir haben letztes Wochenende (23.08.2025) unsere Hochzeit im Haus Splietker feiern dürfen. Schon bei der ersten Besichtigung, der uns bis dahin noch relativ unbekannten Location, war für uns klar: Wenn groß feiern, dann bei Splietker. Wir wurden von Anfang an herzlichst empfangen und haben uns sofort wohl gefühlt. Es folgen nur wenige Treffen, um diesen für uns ganz besonderen Tag zu planen. Herr Splietker unterstützte bestens mit seiner Erfahrung und hat uns ein wundervolles Menü zusammengestellt, welches wirklich erstklassig war. Am Abend der Feier und auch am Tag der Vorbereitung war Anke vom Serviceteam unsere Ansprechpartnerin. Ich glaube wir konnten uns niemand besseren vorstellen und es wurde sich um alles gekümmert. Egal ob es darum ging, die Stabkerzen auszutauschen oder beim Einzug der Hochzeitstorte zu unterstützen, Anke war da! Am Tag nach der Feier war schon alles super zusammengestellt, sodass wir unsere Sachen nur noch einladen mussten und uns weder mit aufräumen noch mit der Säuberung beschäftigen mussten. Wir blicken insgesamt auf einen wunderschönen Tag in einer herrlichen Umgebung und netten Ansprechpartnern zurück. Danke an Herrn Splietker und...