Hotel - Restaurant Werneths Landgasthof Hirschen s - beim Europa- Park Rust — Restaurant in Verwaltungsverband Kenzingen-Herbolzheim

Terrible experience! After a long day of driving, we just dropped by to have a dinner on a Monday evening. Literally everything went horrible here.

Lowlights of the evening:

Dining area: The dining area was half full, yet they kept us waiting for a table for 5 minutes.

Drinks: The waiting time for the drinks was too long (two small beers) and the glasses were DIRTY! Yuck!

"Food" : My wife ordered a fish fillet and I ordered a fried camembert with mayo.

First I tried to order tartar sauce but the waiter simply said: "We don't have tartar sasuce" - this was really annoying and unprofessional. How dare a waiter say something like this? Every cook learns to make this basic sauce on the first day in cooking school.

The fish fillet was full with pinbones.

The fried camembert and the fries weren't freshly made. They were cheap, store bought-in, frozen stuff.

I never received the mayonaise and the waiter never mentioned it ever again.

!!!!! And all for this cr*p they kept us waiting for 1.5 hours !!!!! (We were just about to leave when they brought us the plates. )

It was a relief for leaving this place. This is a never-again-experience and would not recommend this "restaurant" to my...

We are currently on Euro Velo 15. Yesterday, police closed the pathway due to the high river levels. We were soaked wet from the non stop rain for the last 4 days. When we were looking for an alternative route, I noticed this hotel close by. We decided to cut our ride 50km short and stay at this hotel. When i entered the hotel, i received a warm welcome from the owner/manager. Even though we were dripping wet and could have messed up the floors, he did not have any concern. He let us store our bikes in the garage. He was quite understanding and chilled that we felt like home. We don't know what we would do if we didn't have this place and their hospitality. The rooms were quiet, clean and had everything we needed. Also, we got to taste some traditional German meals at their dinner menu. The food, service and...

Excellent Hotel with a great service and outstanding restaurant. We spend 2 nights at this hotel, visiting the region and spending one full day at Europa Park. ||Hotel is very close to Europa Park and very easy to find.||The service is very friendly and helpful; you feel really cared by the staff as they try to facilitate everything to make you feel well. ||The restaurant is outstanding with a large proposal of options; they also have some specialties with season products; really good and a great value for the money.||Rooms are clean and comfortable; no luxury but all what you need to have a good rest.||All in all, quality price ratio is very very good. ||We will not hesitate to be back when visiting the...