Hainerberg Starbucks — Restaurant in Wiesbaden

I’ve been a loyal customer at this Starbucks for a while now, and I can’t praise the staff enough. Every barista is incredibly kind, attentive, and devoted to making customers happy. They work especially hard on weekends when the lines are practically out the door—somehow, they manage to keep everything running smoothly with warm smiles and stellar service.

But there’s something every customer should know: due to AAFES regulations, these baristas aren’t allowed to openly display a tip jar. If they do, AAFES claims a large percentage of the tips, which is truly unfair. So, if you appreciate their dedication, ask them about the “secret tip jar.” By doing so, you can help make sure they actually receive the gratitude they’ve earned.

What’s even more frustrating is discovering that these skilled and hardworking baristas only make 13 euros an hour. That’s right—13 euros for juggling countless orders, accommodating endless customer requests, and maintaining a welcoming atmosphere day in and day out. It’s genuinely enraging to think that individuals who pour so much energy and heart into their work receive such minimal compensation.

So, please support them in any way you can. Whether it’s through a friendly comment, a thank-you, or by asking about that secret tip jar, every gesture counts. These baristas deserve to be recognized for the incredible job they do each...

In 25 years of going to Starbucks, this is the first time I have ever had a cashier tell me I was wrong. I got a sandwich out of a broken case and when I took it back because the edges had turned i to rotten desiccated “Starbucks Jerky”, she told me the sandwich “was still good for five more days”. Ten minutes later I got my money back. If you don’t want to serve the public, get an education or a different job. I wouldn’t let that manager anywhere near one of...

Miss Kamila (former manager) she kept things good. I mean food is fine; however, didn’t appreciate the attitude I when asking what was in a drink. For how slow it was I’m surprised at how dirty the lobby side was. Over all the place seems a little bit lagging still even after almost 2 years since...