Hai Zhong Bao @ Woodlands 11 — Restaurant in Singapore

DECENT SHARKS FIN, DELIVERY PROCESS CAN BE IMPROVED

If you are craving some Sharks Fin Soup in the north look no further. This place serves decent sharks fin (having ordered through trial and error with many other stores in the north). I would recommend ordering the Sharks Fin Soup With Crab Meat via their own website however there is room for improvement in terms of the updating of the progress once you put in the order. I submitted my order at 9:41pm on haizhongbao.sg but the status did not change so I had to call the store to check if my order has been accepted yet as the flow goes like this 1) SUBMITTED 2) ACCEPTED 3) PREPARING 4) DELIVERY 5) DELIVERED so… my status was stuck at submitted for a good 12 mins until I called up the store and then they went to update it to “accepted”. Then the progress report was stuck at “preparing” for a good 40 odd minutes. I had to call the store a second time to check if my order has been dispatched.. all in all my order arrived in 57 minutes from submission mind u I had to call and chase them TWICE to check on my order… although the item is good I have some reservations to reorder (even though I was given a 5% return voucher) because of the lack of initiative in terms of updating the progress of my order… I don’t enjoy having to chase the store TWICE. I wouldn’t have had to call up the store if the staff had been attentive to web orders and updated accordingly. I think Hai Zhong Bao has decent food but it would be a shame to lose customers due to the inattentiveness of staff towards customers’ orders. Basically the progress update went from “Preparing” to “Delivered” skipping the “Delivering” part. If I am paying $6.50 for a 8 minute distance delivery I am definitely...

Tze char taste is not too bad, but the price is too high, won’t consider it as my first option if I’m looking for a Tze char stall. And the drinks stall? I didn’t know it was under the same organisation, it is no wonder that the attitude of the staff members are all the same, from the Tze char stall to the drinks stall. Talk to customers in a rude tone, unfriendly body language, put on a frown and look impatient all the time. I’ve been patronising this drinks stall for the past 3 years or more, and not a single staff member deserves to be praised. All of them have a bad attitude, it’s like they’re underpaid or what? Today’s staff member was a China/Vietnam lady, who looked angry, and she was frowning the whole time we were there. The other day it was a chubby lady with buck tooth, whose attitude is so bad you’d think she is either severely underpaid/forced to work here. Drinks are so expensive , it’s $2.10 for a takeaway cup teh Peng (as seen below). When I could get the exact same drink in a cup as well for $1.80 elsewhere. Today’s Teh Peng tastes funny too. 👎🏼👎🏼👎🏼👎🏼 Avoid or patronise?...

Popular Hawker Centre conveniently located at Woodlands 11 with varieties of Hawker delights including Golden Leaf Kway Chop Siam Square Mookata Restaurant and Coffee Shop at Woodlands 11 with local as well as international Hongkong Malaysia Penang Ipoh Thailand Indian Indonesia Japanese Korean Vietnamese delights and varieties of Seafood artisan bakery desserts pastries Pasta Salads Sandwiches Toast pies pizza tea coffee and beverages. Freshly prepared food with healthy ingredients tender loving skillful cooking spacious lounge comfortable seating and warm services. Few bus stops to Admiralty MRT bus interchange. Walking distance to Admiralty Grover Ang Mo Supermarket and Mega@Woodlands with plenty of dinning shopping groceries sundries Electric Electronic telecommunication services household products and amenities nearby. Walking distance to Spectra Secondary School and varieties of Child Care Centre including the popular Huda Childcare Centre Star Learners and Safari House Preschool. Friendly cosy comfy welcoming ambience for romantic intimates groups students expats locals visitors...