El Velero Azul - Las Palmas — Restaurant in Roatán

We visited this restaurant through an excursion from Royal Caribbean. Food was decent. Service was suboptimal. However, those weren’t the reasons why I’m writing this review. I want to warn tourists. This restaurant will charge your card differently from your bill. Our total bill was $68 AND signed a receipt for $68. We left tip in cash. However, when I checked my charges the following day, I had pending charges of $172 from the restaurant. I reached out to the restaurant that same day. After not hearing from anyone for a whole week, the restaurant then finalized the charges for $172. I reached out to them again. At first, they said that the delay was due to someone who was in-charge being sick. Then, they have “the data” and someone will reach out to the manager to resolve the issue. It’s been 2 weeks.

I was giving them the benefit of the doubt thinking that it was an honest mistake even though, I don’t understand how a bill of $68 became $172. I expected more honesty and transparency from them since they were endorsed by Royal Caribbean. What if this was not an isolated incident? I have reached out to my bank regarding this issue since I feel like I’m getting the runaround. I will also reach out to Royal Caribbean regarding...

The food here is pretty good if you like seafood. There is one salad on the menu if you are vegetarian, otherwise all meat dishes. They don’t have all the menu items on every day if there aren’t cruise ships. They also seem to change their hours to align with the cruise ship schedule, so they have breakfast and dinner on some days, but not all days. Breakfast is 7-10am the days they have it, and the whole restaurant closes at 4pm most days. On most Sundays they have live music and dinner in the evenings. Best to contact them before arriving to make sure they’re open.

The beach is lovely and there are umbrellas in the water, so you can enjoy the sea in the shade, if desired. The beach is a little rocky under the water, so be careful and/or plan to bring water shoes. On cruise ship days you can also get a massage and there are vendors with souvenirs.

It does seem the cruise ship guests dominate the beach in the morning from 9 to 1-ish and is really quiet after that. There is also a really nice breeze here to keep you cool, and there are plenty of beach chairs in the...

We stopped here as part of a Shore Excursion through Virgin Voyages. We paid for overpriced nachos for $15 and left tip in cash. The waiter helping us took almost 20 minutes to charge my card and when he came back he said he had to take it to the back because the machine up front wasn’t working.

The next day I had an additional charge on my account for $37. I attempted to contact the vendor on social media and was ignored. I found them on another platform and they responded they were “looking into this” and never got back to me and have since left me on read. I am working with my bank to resolve this since it’s so difficult getting the vendor to correct this.

DO NOT USE YOUR CARD HERE! Food is mediocre and overpriced. Nachos were made with what tasted like deli meat chicken and the cheese tasted like Taco...