The first KFC in Chirang District has garnered various opinions from customers, and here's an expanded review in simple English:
Located conveniently in the Universal Studio Mall, the KFC offers a great parking facility, making it easy for customers to visit. The place is easily accessible, positioned at the mall's front, which is a plus.
One of the highlights of this KFC is that most items on the menu maintain that signature KFC taste. This consistency in flavor is appreciated by many.
A notable aspect is that they employ locals, which is a positive contribution to the community. However, the restaurant's space is a bit tight, especially during special occasions, leading to some congestion. It would be better if they could make it more spacious.
The washroom facilities are on the smaller side, and improvement in this area would be beneficial. Employee discipline is average, but there's room for growth in their service skills.
One concern expressed by customers is the excessive use of ice cubes in drinks, which can dilute the beverages. This is an area where they could make improvements for a better customer experience.
Lastly, during peak times, waiting for your order can take longer, which is somewhat expected but could be managed more efficiently. Overall, while there are positives like the parking and local employment, there's room for improvement in terms of space, employee skills, and drink...
Read moreThe KFC outlet in Bongaigaon has quickly become a popular spot for locals and visitors alike, thanks to its convenient location and the universally loved menu. Known for its signature fried chicken, this KFC doesn’t disappoint. The crispy, flavorful coating and tender meat live up to the brand’s reputation, ensuring a satisfying meal every time.
The restaurant’s ambiance is clean and inviting, providing a comfortable setting for dining in. It’s a great place to hang out with friends or enjoy a family meal. The staff is generally courteous and efficient, making the dining experience pleasant. The service is prompt, even during busy hours, which is a significant plus for those on a tight schedule.
One of the standout features of this outlet is its adherence to quality and hygiene standards. Customers have consistently noted the freshness of the food and the cleanliness of the dining area. The menu offers a variety of options, from the classic chicken buckets to burgers, wraps, and sides, catering to different tastes and preferences.
However, like any popular spot, it can get crowded, especially during weekends. Despite this, the overall experience at KFC Bongaigaon is positive, making it a reliable choice for fast food enthusiasts...
Read moreGreat to have KFC in Bongaigaon town. I really like KFC chicken, it's my favorite.
Here I ordered Chicken wings, Classic Chicken Biryani and Mojito. Chickens were taste awesome as always but Biryani was a wrong choice. I will not order Biryani again, it was too little in quantity and to have it in other place.
Interior is truly awesome as like other KFC outlets. It was too crowded inside.
Cards/UPI including cash payments available.
Staff are look amateur, need to be more professional.
Adequate parking facilities for vehicles. Accessibility friendly entrance available.
I rated 3 stars as I experienced in the shop. Particularly for the management and for the washroom. The washroom was very smelly so I requested for room freshener but they ignored it. The toilet is too tiny to adjust. It was very hot day and the Air conditioner was switched off over my table. After requesting several times then only they switched on. Again, I received my orders longer than average time. There was communication gap between the cash counter and the order delivery staff as I was informed while I enquired, people received their orders who...
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