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KFC — Restaurant in Assam

Name
KFC
Description
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
Nearby attractions
Nearby restaurants
MOMO Bank
Chapaguri, Bengtolgate, Bongaigaon, Assam 783380, India
Nearby hotels
Hotel Himalaya
GH23+WVP, National Highway, 31C, Chapaguri, Bongaigaon, Assam 783380, India
Cygnett Park Meghna-Bongaigaon
Dist, NH 27, Chapaguri, Bongaigaon, Assam 783380, India
Universal Hotel Bongaigaon
Chapaguri, Bongaigaon, Assam 783380, India
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Keywords
KFC tourism.KFC hotels.KFC bed and breakfast. flights to KFC.KFC attractions.KFC restaurants.KFC travel.KFC travel guide.KFC travel blog.KFC pictures.KFC photos.KFC travel tips.KFC maps.KFC things to do.
KFC things to do, attractions, restaurants, events info and trip planning
KFC
IndiaAssamKFC

Basic Info

KFC

Universal Studios Mall, Chapaguri, Bongaigaon, Assam 783380, India
4.1(687)
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Ratings & Description

Info

Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.

attractions: , restaurants: MOMO Bank
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Phone
+91 79 4272 5998
Website
restaurants.kfc.co.in

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Featured dishes

View full menu
dish
Tandoori Zinger Burger
dish
Classic Zinger Box

Reviews

Nearby restaurants of KFC

MOMO Bank

MOMO Bank

MOMO Bank

3.9

(29)

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Posts

Manas P RayManas P Ray
Worst KFC outlet I have ever tasted in. The chicken was not even cooked properly, there was raw blood inside, that was flowing after I took a bite. I had to throw away the rest. There was too much masala on one side and the other side didn't have anything. I think the cooks don't follow protocol, KFC should look into this, their branding is at stake here. Some roadside fried chicken tastes better than this. And also customer service was bad. They have less staff I guess, saw only two and no good behaviour. Make you wait a long while ordering, doesn't assist you, keeps going away from the counter. Burger was out of stock. Doesn't accept card payments, saying you will have problems but accepted UPI on the same machine.
Dhanraj BarmanDhanraj Barman
It was Yesterday , we ( me and my old friend) went to KFC, Universal studio Mall. No doubt KFC has its finger licking best quality fried chicken. But the service Manager was trying to deliver orders very quickly because it was bit crowded. What disappointed me was - he forgot to add tissue paper on the order tray and forgot to put my spicy dips. Quick service is important, however even more important is the quality of service and common sense. This is not my first time in KFC , I think the service manager is bit over confident what he was doing. Feedback note : quality of service can be improved.
Kwmta NarzaryKwmta Narzary
KFC Bongaigaon is generally a good spot for a quick and tasty meal. The restaurant is clean and well-maintained, and the staff is usually friendly and efficient. However, during our last visit, we ordered extra dipping and paid for it, but when our food was delivered, we were told that the extra dip was not available. Unfortunately, the money for the extra dip was not refunded. This was disappointing and affected our overall experience. While the food is consistently delicious, the service could be improved to ensure such issues are handled better in the future.
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Find your stay

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Worst KFC outlet I have ever tasted in. The chicken was not even cooked properly, there was raw blood inside, that was flowing after I took a bite. I had to throw away the rest. There was too much masala on one side and the other side didn't have anything. I think the cooks don't follow protocol, KFC should look into this, their branding is at stake here. Some roadside fried chicken tastes better than this. And also customer service was bad. They have less staff I guess, saw only two and no good behaviour. Make you wait a long while ordering, doesn't assist you, keeps going away from the counter. Burger was out of stock. Doesn't accept card payments, saying you will have problems but accepted UPI on the same machine.
Manas P Ray

Manas P Ray

hotel
Find your stay

Affordable Hotels in Assam

Find a cozy hotel nearby and make it a full experience.

Get the Appoverlay
Get the AppOne tap to find yournext favorite spots!
It was Yesterday , we ( me and my old friend) went to KFC, Universal studio Mall. No doubt KFC has its finger licking best quality fried chicken. But the service Manager was trying to deliver orders very quickly because it was bit crowded. What disappointed me was - he forgot to add tissue paper on the order tray and forgot to put my spicy dips. Quick service is important, however even more important is the quality of service and common sense. This is not my first time in KFC , I think the service manager is bit over confident what he was doing. Feedback note : quality of service can be improved.
Dhanraj Barman

Dhanraj Barman

hotel
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Find a cozy hotel nearby and make it a full experience.

hotel
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Find a cozy hotel nearby and make it a full experience.

KFC Bongaigaon is generally a good spot for a quick and tasty meal. The restaurant is clean and well-maintained, and the staff is usually friendly and efficient. However, during our last visit, we ordered extra dipping and paid for it, but when our food was delivered, we were told that the extra dip was not available. Unfortunately, the money for the extra dip was not refunded. This was disappointing and affected our overall experience. While the food is consistently delicious, the service could be improved to ensure such issues are handled better in the future.
Kwmta Narzary

Kwmta Narzary

See more posts
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Reviews of KFC

4.1
(687)
avatar
3.0
3y

The first KFC in Chirang District has garnered various opinions from customers, and here's an expanded review in simple English:

Located conveniently in the Universal Studio Mall, the KFC offers a great parking facility, making it easy for customers to visit. The place is easily accessible, positioned at the mall's front, which is a plus.

One of the highlights of this KFC is that most items on the menu maintain that signature KFC taste. This consistency in flavor is appreciated by many.

A notable aspect is that they employ locals, which is a positive contribution to the community. However, the restaurant's space is a bit tight, especially during special occasions, leading to some congestion. It would be better if they could make it more spacious.

The washroom facilities are on the smaller side, and improvement in this area would be beneficial. Employee discipline is average, but there's room for growth in their service skills.

One concern expressed by customers is the excessive use of ice cubes in drinks, which can dilute the beverages. This is an area where they could make improvements for a better customer experience.

Lastly, during peak times, waiting for your order can take longer, which is somewhat expected but could be managed more efficiently. Overall, while there are positives like the parking and local employment, there's room for improvement in terms of space, employee skills, and drink...

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4.0
1y

The KFC outlet in Bongaigaon has quickly become a popular spot for locals and visitors alike, thanks to its convenient location and the universally loved menu. Known for its signature fried chicken, this KFC doesn’t disappoint. The crispy, flavorful coating and tender meat live up to the brand’s reputation, ensuring a satisfying meal every time.

The restaurant’s ambiance is clean and inviting, providing a comfortable setting for dining in. It’s a great place to hang out with friends or enjoy a family meal. The staff is generally courteous and efficient, making the dining experience pleasant. The service is prompt, even during busy hours, which is a significant plus for those on a tight schedule.

One of the standout features of this outlet is its adherence to quality and hygiene standards. Customers have consistently noted the freshness of the food and the cleanliness of the dining area. The menu offers a variety of options, from the classic chicken buckets to burgers, wraps, and sides, catering to different tastes and preferences.

However, like any popular spot, it can get crowded, especially during weekends. Despite this, the overall experience at KFC Bongaigaon is positive, making it a reliable choice for fast food enthusiasts...

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avatar
3.0
3y

Great to have KFC in Bongaigaon town. I really like KFC chicken, it's my favorite.

Here I ordered Chicken wings, Classic Chicken Biryani and Mojito. Chickens were taste awesome as always but Biryani was a wrong choice. I will not order Biryani again, it was too little in quantity and to have it in other place.

Interior is truly awesome as like other KFC outlets. It was too crowded inside.

Cards/UPI including cash payments available.

Staff are look amateur, need to be more professional.

Adequate parking facilities for vehicles. Accessibility friendly entrance available.

I rated 3 stars as I experienced in the shop. Particularly for the management and for the washroom. The washroom was very smelly so I requested for room freshener but they ignored it. The toilet is too tiny to adjust. It was very hot day and the Air conditioner was switched off over my table. After requesting several times then only they switched on. Again, I received my orders longer than average time. There was communication gap between the cash counter and the order delivery staff as I was informed while I enquired, people received their orders who...

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