Amma's Pastries — Restaurant in Bengaluru

I asked for Tiramisu pastry seeing it on their menu because I love the Italian dessert and all things coffee. It wasn't displayed but they said it could be made. We asked to see a photo when they said minimum quantity of order is three for whatever reason. I asked if I can taste one and since it was only takeaway, the answer was no. They said it will take 10 minutes to prepare and so we waited. I am new to Bangalore and this was my first visit. Anyway we got three but they had given is Vanilla Cream pastry with chocolate sponge. It looked completely different from the photo we were shown There was no hint of coffee. We called them to return the items and they put us on hold multiple times and explained that it contained little coffee and this is actually the Tiramisu pastry as if I had never had it. More than the pastry this behaviour irked me. I got plum cake, croissants and doughnuts to take home. Hope they have done justice to it. I felt sad for my aunt who took me there. Be careful when ordering things off the menu which are not on display. Because in this case seeing...

Dear Manager,

I am writing to express my extreme disappointment and frustration regarding the cake I received from Ammas Pastries for my brother's wedding. It was not only a significant inconvenience but also a humiliating experience in front of our guests,The cake, which was supposed to be a centerpiece of celebration, arrived in a deplorable condition – broken and utterly unsuitable for the occasion. This blatant disregard for quality control is unacceptable, especially on such an important day.

As a loyal customer, I expected better from your establishment. Your failure to deliver on this occasion has not only tarnished your reputation but has also deeply affected my trust in your brand.Additionally, I urge you to review your quality assurance processes to prevent such mishaps in the future. Rest assured, I will be sharing my experience with others to ensure they are aware of the lack of professionalism exhibited by...

Der delivery service is not at all good, they will send via dunzo, dunzo guy will not care much about cake like food apps swiggy or zomato. You won’t get cake in good condition, twice I experienced this even I reported dis issue with the Amma’s but Dey didn’t even bother atleast one apology ? No dey didn’t even reply for my message but immediately dey will reply for new orders. If same thing happens in SWIGGY or zomato dey will accept the mistake and dey will refund the full amount but seriously disappointed with Amma’s service.. not at all recommended for home...