Domino's Pizza | KR Puram, Bengaluru — Restaurant in Bengaluru

Domino's KR Puram: Avoid at all costs!

Absolutely terrible experience with Domino's KR Puram outlet tonight (April 21st). Placed an order on Swiggy at 9:28 pm, expecting delivery by 9:58 pm as per their 30-minute guarantee. The order arrived a whopping 35 minutes late at 10:25 pm.

Here's where things went downhill:

Unreachable Delivery & Restaurant: Calls to the delivery person went unanswered, and the restaurant number provided on Swiggy was invalid. Absolutely no way to contact the outlet! Uninformed Delivery Person & Rude Manager: When the delivery guy finally arrived, he was completely unaware of the 30-minute guarantee. He connected me to the store manager, who was unbelievably rude. Not only did the manager deny the policy (which is clearly advertised!), but they also refused to acknowledge the delay or offer any kind of compensation. Order Snatched Away! After repeatedly trying to reason with the manager about the guaranteed delivery, they simply refused to deliver the order! To top it off, the delivery guy snatched the order back from me and left without a word. This is beyond unprofessional and unacceptable customer service. Domino's KR Puram clearly doesn't value its customers or their advertised policies. Save yourself the trouble and...

Horrible delivery guy with a very rude behaviour. Some guy name Mahaja or something like that came to deliver my order and just went off without delivering. It was 40 mins late and this horrible attitude. I asked him for the reason of delay and the manager details to talk to the manager and he just ran off.

This is about the order number 142.

FYI - I have already sent email to the below email address as well with all details but no response yet.

lol below is the Dominos reply after sending email to them:

Dear Guest,

We’re truly sorry for the inconvenience caused and understand your disappointment. Your feedback is important to us, and we’re committed to making things right.

Our teams undergo regular training to ensure every product and experience meets Domino’s standards. We’ve taken steps to reinforce these practices and improve service quality.

Thank you for helping us do better. If you have any further queries, we’re here to assist.

We hope to serve you again soon and deliver the experience you expect...

The Great Pizza Disaster of 2024

I honestly don’t even know where to begin with this pizza from Domino’s. As soon as I opened the box, it looked like the pizza had been through some sort of rough journey. The cheese had half slid off, sticking to the box like it was trying to escape, and the toppings were just thrown on there without any thought—like someone didn’t care how it ended up.

The crust? Soggy and sad, completely overwhelmed by the mess of toppings. The whole thing was just a disaster. It didn’t even look appetizing, let alone taste good. The cheese was uneven, the veggies were all over the place, and the presentation was, well… non-existent. It was like no one bothered to check before it went out the door.

Domino’s, I was really looking forward to this meal, but what I got was a mess I wouldn’t want to eat again. Maybe next time, try showing a...