KFC — Restaurant in Bhubaneswar Municipal Corporation

After a long busy day, when you reach a place to have one of your favorite food, but instead you feel sad for the way the KFC staff behaves. I waited almost 10 mins as the person was attending the online purchases. Then the employee looks at the computer screen and without even looking at me says - "KANA DARKAR ???" (What do you want???). This were LITERALLY the first words. Well i obviously thought the KFC standard would be maintained everywhere.

The person name starts with the letter 🅰️. I do have the name but i won't say it. This was not the end. I said my order and then i was told the bill amount. I wanted to add french fries 🍟 but after seeing the pathetic behavior, i opted to simply pay and walk off.

To my surprise again, the rice 🍚 was not cooked properly. And somehow, it didn't taste the way it was suppose to. FYI- I always have the same dish at whichever KFC i visit Pan india. So i do know the exact taste and quantity. The gravy was 3/5 quantity of what I get in other KFC.

At the end, i would like to say that, the restaurant is so great with great ambience. But customer interaction is also very important. And i was the only customer standing alone and no other person in store except for the Food delivery boys.

That's all. It was a heart break moment. I did eat and walked out. But i do hope for an...

One employee screamed at me today when I mistakenly added pay on the counter and asked her to use the UPI. It was so embarassing. And she even ordered me to stand there and take my order. When I asked the store manager when my order will be prepared as it was taking time she just ignored me. The strips weren't hot nor the mud cake cold enough.

Worst service and food at this outlet. I didn't scream or shout in protest. I was so confused how can anybody be so rude? I even had a take away. I never used that screen for ordering and was having differently taking the printed bill out. That female employee just stood there in disgust.

I'm a shy person and hardly dine outside yet as I work as a faculty at the govt college opposite the outlet I frequently visit Dominos and Pizza hut outlets nearby. They are...

Quality of food not good. I have Har food from all the kfcs from bhubaneswar and no doubt this is the worst one. Customer service is so bad. I ordered chicken strips and trust me the strips were of my finger size with very thin beaten chicken in the middle. They gave non veg burger to one vegetarian and oh my god not even once they said sorry to him. I was right infront and one the counter boy did not accepted his fault .. the Customer said veg 5 to 6 times. And second not having a basic human decency to say sorry to him. Really really cheap and bad staff workers . Honestly the ambience is so great and apart from that everything is bad... staff, food , Customer service...