Horrible Experience – Rotten Food and Zero Accountability!
I ordered Chicken Tikka Butter Masala from Food Palace via Zomato, only to be called an hour later and told they don’t have the dish. I agreed to switch it to Butter Chicken, but shockingly, they said they don’t have anything else except Chicken Lollipop. I asked them to cancel the order, but they rudely refused. Left with no choice, I accepted it — even though I knew the Chicken Lollipop costs less than what I originally paid.
But that was only the beginning of the disaster.
When the food finally arrived, I had two pieces and immediately felt something was off. The chicken smelled rotten, and when I tore into it, it was black and disgusting from the inside. Absolutely spoiled meat. It was so revolting I literally vomited. This was not just a bad meal — it completely ruined my dinner and my night.
This place is serving unsafe, expired food and clearly has no basic hygiene standards. The staff was rude, unhelpful, and unapologetic. I’m shocked that Zomato even allows this restaurant on their platform.
Avoid Food Palace at all costs — they don’t care about customer health, service, or food quality.
This was a disgusting, unacceptable experience and I’ll be reporting this to the food safety...
Read moreOne dish that keeps me coming back is the Chicken Lollipop. The crispy outer layer with juicy, tender chicken inside, perfectly spiced and served with a tangy sauce, makes it an irresistible appetizer. It's a must-try for anyone who loves bold flavors.Another standout is the Paneer Butter Masala paired with their soft, fluffy Naan. The paneer is cooked to perfection, and the rich, creamy tomato-based gravy has the right balance of spices, making it incredibly satisfying. The naan is always fresh, and it's the perfect companion to soak up all that delicious gravy.Overall, Food Palace offers a delightful dining experience with dishes that are bursting with flavor. Highly...
Read moreCouple friendly...you get partitioned open cabins...and 2 covered coupes for couples... Coming to food...4.5/5...I tried Chicken dum biryani, Crispy chilly baby corn and Chicken hakka noodles...Every food item item was on point, tasty ample amount for two normal eating people for any dish Service is what it needs to be worked upon...please clean the place before your guests are in...you guys were brooming when we were on table Otherwise, nice and descent place to come and have your tummy treat with friends and your special...
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