Serious Concerns Regarding Food Quality, Pricing, and Staff Misconduct at Bengaluru Tiffin (Owner: Ms. Apurva)ood Quality Issues: Absolutely terrible experience. The staff is extremely rude and abusive, and the lady owner, Apurva, is shockingly unprofessional. I was served a burnt dosa, and when I requested a replacement, they refused outright and became aggressive.
They charge extra for packaging without informing you in advance â even for basic items like dosa. Pricing is unjustifiably high for a place like Ghaziabad, and they mislead customers on platforms like Zomato/Swiggy by listing multiple idli options in a confusing way. If youâre not careful, youâll end up paying âš70+tax for just one piece of idli.
When you question their service or food, they threaten not to serve you in the future, and even intimidate you on camera. Their behavior is not only unethical but borders on harassment.
I was served a burnt and overcooked dosa. Upon requesting a replacement, the staff rudely denied it. This is unacceptable for any food business.
Misleading Menu Listings: On platforms like Zomato and Swiggy, they strategically list idli variants under confusing categories. Customers often end up receiving just one piece of idli for âš70+tax, which is extremely overpriced and misleading.
Hidden & Excessive Packaging Charges: Simple items like dosa come with undisclosed and excessive packaging fees. The staff does not inform about these charges in advance.
Staff Misconduct & Threats: The staff was verbally abusive, and when questioned, I was threatened with refusal of future service and intimidated on camera. This behavior is highly unprofessional and intimidating.
Ownerâs Behavior: The lady owner, Ms. Apurva, was rude, uncooperative, and instead of addressing the issue, she threatened customers with online defamation and refused to refund or replace faulty food. Her actions are unethical and reflect poor business practices.
Legal Compliance: I am informed the shop does not possess a valid vendor license. If true, this raises serious public safety and hygiene concerns.
Immediate inspection by food safety authorities and MCD to check for licensing, hygiene, and pricing policies. Platforms like Zomato and Swiggy should review their listings and pricing clarity for this restaurant. Urgent steps should be taken to prevent further harassment or overcharging...
   Read moreFantastic Dosa Experience
I recently had the pleasure of dining at the Bangaluru-Tiffin-Room outlet, and I must say, it was an outstanding experience from start to finish. From the moment I walked in, I was greeted with warm smiles and excellent service.
The menu offered a wide variety of dosa options, each more tempting than the last. I decided to try the Desi Ghee Masala Dosa, and I was blown away by the flavors and texture. The dosa was perfectly crispy on the outside, with a deliciously spiced potato filling that was both satisfying and flavorful.
What truly sets Bangaluru-Tiffin-Room outlet apart is their attention to detail and commitment to quality. The ingredients were fresh, and you could taste the authenticity in every bite. The accompanying chutneys and sambar were the perfect complement to the dosa, enhancing the overall dining experience.
The staff was attentive and knowledgeable, offering helpful recommendations and ensuring that all our needs were met.
In conclusion, Bangaluru-Tiffin-Room outlet is a gem for dosa lovers. Whether you're a dosa connoisseur or trying it for the first time, this place will undoubtedly leave you craving for more. I can't wait to return and explore more of their menu. Don't forget to taste the Filter Coffee here, It's awesome. Highly...
   Read moreI had an absolutely delightful experience at this local gem! The food here is nothing short of brilliant. Every dish was prepared with care and bursting with flavors that left my taste buds dancing. The chef's creativity truly shines through in every bite, making it a culinary delight.
What makes this place even more special is its status as a local business. In an era dominated by big chains, supporting local businesses like this one is vital. Not only are you treated to outstanding food, but you're also contributing to the growth of your community. It's a win-win!
The staff here is friendly, the ambiance is cozy, and the overall experience is simply fantastic. I highly recommend this place to anyone who appreciates top-notch cuisine and wants to help local businesses thrive. Kudos to the chef and the entire team! I'll definitely be back for more culinary adventures. đ˝ď¸đ #SupportLocal #BrilliantFood...
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