Detailed feedback that points out specific areas for improvement, such as the quality of the food, service speed, cleanliness, or ambiance, can help the restaurant owner identify areas that need attention. Positive Feedback: Positive feedback can be just as valuable as constructive criticism. Knowing what customers love about the restaurant can help the owner understand what is working well and what they should continue doing. Consistency Feedback: Feedback about consistency is important. If a customer had a great experience one time but a poor experience another time, the owner needs to know so they can work on maintaining consistency in food quality, service, and overall experience. Suggestions for Improvement: Suggestions for improvement from customers can provide valuable insights into what changes or additions could enhance the dining experience. This could include menu suggestions, service improvements, or decor changes. Feedback on Staff: Feedback on staff interactions can be very important. Knowing how customers perceive the service provided by staff members can help the owner address any training needs or recognize exceptional employees. Online Reviews: Monitoring online reviews on platforms like Yelp, Google Reviews, or TripAdvisor can provide a wealth of feedback from a broad range of customers. Responding to reviews, both positive and negative, can show customers that their feedback is valued. Customer Surveys: Conducting customer surveys can be a proactive way to gather feedback. This allows the restaurant owner to ask specific questions and gather targeted feedback on various aspects of the business. Feedback on Menu Items: Understanding which menu items are popular and which ones are not can help the owner make informed decisions about the menu offerings. Customers' feedback on taste, portion sizes, and pricing can be particularly valuable. In summary, a variety of feedback types can be valuable to a restaurant owner. By actively seeking and listening to feedback from customers, the owner can make informed decisions to improve the overall dining experience and drive customer satisfaction and loyalty.
What's the most effective way to give a restaurant constructive feedback...
Read moreBurger quality was good if only food concerns you. You need not read anything else
But having ordered from both Swiggy and directly ordering from the store this is what i have found.
if you feel its gonna be cheaper than burger king, you are seriously wrong you would most probably spend more here than at a burger king outlet. So anyday get it online somehow bills come out cheaper.
Online payment from credit card and paytm postpaid dont work at the store or maybe wasn't working the day i got it. But not having a paytm merchant account at this age is ridiculous
Purchase your product from swiggy or zomato you will definitely save few bucks and get better offers as they are aggressively promoting to grow their...
Misleading customers with starting price burger of Rs 39, as broadly advertised at the entrance of the store, which is most of the times out of stock. The store staff suggest to buy the higher prized one, which is a bad marketing strategy. If you need to buy in multiple quantities for children this looks like fooling your customers. This situation I have observed at mulltiple occasions whenever I go to store for purchase and my aquaitances have also observed the same. So I ask store not to mislead customer for something which is most of the times out of stock.. It degrades your customer trust and...
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