I had bought cakes from nbc 3 times earlier, every time it was fine. But today only i got to see their true colours. Bought 1.5 kg cake for 1500. Went back home ,cut it and distributed to neighbour kids & they went back home. When we tasted it was bitter like "neem" it had a degraded cream. I went to the shop with remaining cake and complaint. They tasted it and shamefully denied that its bitter. They knew it was bitter but didn't agree. After a heated argument they agreed to pay 600 only. They were tasting it from bottom intentionally, not the cream. They have their home at first floor . After hearing noise the owners mother came out & said koi baat nhi bhai. When we called her and asked her to taste the cream the worker tried to gave her the base but we objected & gave her cream, when tasted she smiled looking towards us and when we urged to her tell the truth , in low voice she said haan( Yes) means it was bitter. Then again Said koi baat nhi. Then one of their worker,when the owner had left the place, also agreed it could be because of a thing used in cream the taste could be bitter. But the owner kept denying shamelessly. This is the genuine customer review. I don't have any personal enmity with them.i'm not saying that he gave me the degraded and bitter cake intentionally, but if u have committed a mistake u should have the "balls" to accept it. Any human can commit mistake But if a person is cheating in broad daylight, he should be exposed to the world. This is not the customer oriented behaviour, i have seen such incidents happening with other people,honest owners do accept their mistakes but he surely is not one amongst them. If owner is not honest , not ready to accept his mistake, it should be brought to public notice so that other people can beware of such dishonest and disgusting behaviour. Definitely not going to buy anything from NBC. Beware people, it can happen...
Read moreI recently visited NBC Bakery and Restaurant at Najafgarh Thana Road and had a delightful experience with their food. The variety and quality of dishes offered are truly commendable. From the delicious North Indian cuisine to the flavorful Chinese options, every bite was a treat. The BBQ items were particularly outstanding, making it a great spot for food lovers.
However, while the food was exceptional, the service left much to be desired. The staff seemed overwhelmed and inattentive at times, which affected the overall dining experience. A bit more training and focus on customer service would go a long way in enhancing the restaurant’s reputation. Delicious Food: The quality and taste of the food are top-notch. Variety: A wide range of options to choose from, catering to different tastes. Ambiance: The restaurant has a pleasant and clean environment. Cons:
Service: The service needs significant improvement. Staff should be more attentive and responsive to customer needs. Wait Time: There were delays in getting the food served, which could be improved. Overall, NBC Bakery and Restaurant is a great place for a meal if you prioritize food quality over service. With some improvements in their service, it has the potential to become a top dining destination...
Read moreA bakery located right at the 'khaira mod' intersection, 2nd shop from the intersection opposite to the metro station to be precise. It would satisfy your sweet tooth cravings but that's it. Their cakes and pastries are good, neither the fluffy service of clouds and choco chips nor the bland bread that feels like chewing cotton. You can expect them to meet your requirements for a standard cake for a standard event. They also got a few other stuff such as frozen pizzas and burgers and snacks, just regular bakery items. So if you're looking for a bakery that you can just trust with your cake and not feel like diffusing a bomb while buying it, you can then buy...
Read more