Domino's Pizza | Skardi Plaza, Ghaziabad — Restaurant in Ghaziabad

Dear Domino’s Team, I hope this message finds you well. I am writing to express my dissatisfaction with a recent order I placed with you (Order id: 157), Invoice Number:64233/25/18044 Date & Time: 7-15-2025) Unfortunately, the pizza I received was far from the quality I have come to expect from Domino’s. Upon receiving my order, I noticed the following issues: Burnt Pizza: The crust of the pizza was overcooked and burnt, which made it unpleasant to eat. Cold Cheese: The cheese on the pizza was cold and not melted properly, indicating that the pizza had either been prepared too early or left out for too long before delivery. Overall Poor Taste: The combination of the burnt crust and cold cheese completely ruined the overall taste of the pizza, which was disappointing as I’ve always had a great experience with Domino’s in the past. As a loyal customer, I am extremely disappointed with this experience and would appreciate it if you could look into this matter. I trust that Domino’s takes customer satisfaction seriously, I look forward to hearing from you and hope that such issues are prevented in the future. Thank you for your attention to this...

No idea what is meant by the loaded word. This is something one can assume that full packed filling Ordered tandoori loaded chicken taco. I was looking for one piece but option was only for two pieces so had to buy two pieces for rs.199. bought Margherita regular also. Have a look at photo, Margherita was quite burnt one. Edges were having completely burnt taste. Taco was not having that loaded filling. Sense of packing was bad. They put the taco in hurry and Dispatched it. No idea how delivery boy handled it. One of the taco lacks filling. One can look at that taco pic. Never going to order now from Domino's. Best to invest 50 rupees more but order from pizza hut or la pinoz. Thank you Domino's for serving burnt pizza and half filled pizza and...

I ordered from Domino’s at 10:49 PM. The delivery boy, Rajesh Kumar who tell me his wrong which is Deepanshu, was extremely rude. When I asked for a refund, he said it would be cancelled and refunded in 24 hours, but when I requested to speak to a senior, he cut the call and falsely marked my order as “delivered” — even though I never received my food.

The store then closed without delivering my order and even blocked my number so I couldn’t contact them. This is completely unprofessional, dishonest, and unacceptable. I will be escalating this to higher...