Pastry Palace — Restaurant in Goa

Worst experience with this place. We had a birthday celebration of my mother, it was a big celebration. We ordered a art cake which we asked them in advance whether they will do, n they agreed. But on day of delivery when we went to pick up the cake just before leaving for the celebration for our surprise we got a simple chocolate cake not the one we asked them to make. The disappointment that we went through that day cannot be mentioned. And since it was 8pm at night and no other shop was opened. We wouldn't get to buy the cake that we wish for. We took the refund and also the cake since no other shop open and our people waiting for the celebration. Next the the owner repeatedly calling and troubling us that we have forcefully taken his cake from shop. Instead of apologising for the trouble caused. They have the audacity to call and trouble us. Would never recommend this shop and pastry palace in future for any kind of shopping. Disclaimer to all if u order theme cake as per ur wish shop at...

My experience at Pastry Palace was disappointing. Unfortunately, they consistently fail to warm up food, often get orders wrong, and serve soggy, unfresh items. It's crucial for them to improve their quality control and customer service to meet...

Staff is very rude even though the quality is unbeatable but the behaviour of staff is disappointing, the young one is very disrespectful ,this is not only the first time but its almost everytime we visit...