Bal Gopal Restaurant — Restaurant in Gujarat

Unacceptable Service and Payment Issues at Bal Gopal I am writing to express my extreme dissatisfaction with the service I received at Bal Gopal restaurant today. My experience was thoroughly disappointing, and frankly, quite rude. Earlier today, at noon, an online payment was accepted by your establishment. However, my attempt to make another online payment this evening was rudely denied by the cashier. This inconsistency is baffling and incredibly frustrating. This starkly contrasts with the excellent customer service I encountered at a nearby restaurant. Despite not having an online payment facility themselves, they offered a thoughtful and convenient alternative by directing me to a pan shop next door where I could complete my online payment. This is how a business should operate—with a focus on customer convenience and problem-solving. Bal Gopal was once a favorite of mine, but due to the unprofessional and rude behavior of your staff regarding payment, it no longer holds that distinction. If you wish to retain customers and prevent further loss of business, I strongly urge you to address these issues with your staff's behavior and payment policies...

A simple eatery that is popular and at Bedi, on the Rajkot Morbi highway. They have a small snack serving area at the entrance with the main restaurant at the back. They have better seating than traditional restaurants and they serve local food at meals. Jugs of butter milk are provided at each table as also bowls of salad. I found the tendli salad something different and which I ate for the first time and at this restaurant. We had asked for a Gujarati thali in which unlimited portions are served. Sweets are served at the start and I chose the ladva, made of wheat flour and garnished wirh poppy seeds - it was not too sweet and was delicious. They have a choice of breads - Chapatis and rotlas, and I chose the former. Side dishes are also offered in bowls on a plate and I tried the bean dish made of Val Papdi, a local vegetable. Their dishes are very oily though not too spicy. The dal is made sweet. They serve rice and Kadi too in the meals but one invariably gets full eating the sides. The waiters have been given red T Shirts and are quick and efficient. The prices are reasonable and the hygiene...

We have been to their outlet on Kalawad Road.

Restaurant had perfect menu for us. All the choices were there on menu.

Food quality and ambience was just right. Good work by the team. Keep it up. Helpful? “Very Good Food” 17 Dec 2017

Durgesh D D (35 reviews) Harrow, United Kingdom We visited this restaurant twice as the food in our hotel was not good. We were served very nicely and our food was very well prepared without onion/garlic . The dishes recommended by the waiter on both occasions were simply very good Would visit again Helpful? “Lovely South Indian Food !!” 21 Oct 2017

Madhuram D (110 reviews) The best restaurant to have south indian food in rajkot ! Its awesome the food quality is maintained since years as well as the ambience is...