Dominoâs Pizza outlet at Ghodasar, Ahmedabad, has potential but currently falls short in several key areas. While the location is decent and easily accessible, the overall hygiene and maintenance of the store leave much to be desired. The washbasin, chairs, and toilets are not kept as clean as expected from a reputed brand like Dominoâs. Basic facilities such as the air conditioning are unreliable, and some tables are wobbly, which affects the dining experience.
Operational efficiency is another area that needs serious improvement. Staff often appear disorganized, and customer orders are not managed properly, leading to delays and confusion. There have even been incidents where customers were charged extra for cheese but didnât receive itâraising concerns about honesty and transparency. Complaints regarding food quality and poor customer service are also common.
The atmosphere of the store lacks the welcoming vibe one expects from a popular pizza chain. Sometimes, even the hand wash tap doesnât work, which adds to the negative impression. It seems the management and staff, including the chefs and managers, either lack proper training or are not committed to maintaining the standards Dominoâs is known for.
Overall, while the food is average and may satisfy basic cravings, the customer experience is significantly impacted by these issues. Dominoâs should take immediate steps to address these concerns, improve staff behavior, enforce cleanliness, and restore customer trust. This outlet has potential, but it needs urgent attention and better management to live up to the...
   Read moreToday during 1.30 pm to 2.30 pm, my family went to have lunch at Domino's, Ghodasar, Ahmedabad branch.
After having lunch, we left Domino's and my family directly reached at home.
After reaching home, my mother found that her purse (small) which is having approximately Rs. 2500/- in the same is missing.
My sister immediately tried to call Domino's helpline number but they told to call Ghodasar branch but could not got connected. She went to stores and requested stores manager to get the c c tv checked After a few manager came to her and told her that he has checked c c tv and not found. He has not allowed my sister to directly check the clip. But instead told her that he already checked
After coming from work, my father went to the store. Manager has allowed him to check the same but surprisingly the place we set, that side camara was not working Isn't it surprising.
So, before going to this particular store, please take care of your belongings.
I am sure, 100 % the inside staff has stolen the same. As 1 or 2 family was present at that time and I am sure they would have not taken the purse.
It is not a question of purse, suppose, if somebody anti national people have put any unwanted material which harm premises or something unpleasant thing ...
   Read moreYesterday, on February 14th, 2024, I had the absolute displeasure of ordering a farmhouse loaded cheese burst pizza from Domino's Ghodasar outlet. The ordeal began with a call from some incompetent employee informing me that the heart-shaped base I ordered was unavailable. Instead of apologizing, this imbecile had the audacity to rudely suggest I either cancel the order or settle for a round pizza. Frustrated but hungry, I reluctantly accepted the round pizza.
But the horror didn't end there. When I finally bit into what was supposed to be a "cheese burst" pizza, I was met with a taste so appalling, so far from anything resembling cheese burst, that I couldn't help but feel utterly betrayed.
Thinking that perhaps my concerns would be addressed, I attempted to lodge a complaint through the Domino's application. To my dismay, there was not even a semblance of a response from Domino's.
This experience was not just disappointing; it was an insult to my taste buds and a blatant display of incompetence on Domino's part. I demand accountability and restitution for the abysmal excuse of a meal I was subjected to. It's unacceptable, and I refuse to...
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